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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I order a small and the boobs won't even stay because the dress just slips tf down. And it's not fitted at all like the picture either. Cute dress but highly disappointed.
Disappointed with the delivery time and the quality and f the merchandise was cheap.
Bad quality the garment size was smaller
Than actual measures
The finishing sutures bad quality
Experience on the website was fine. The dress took to long to arrive. Didn't like the fit.
The pictures of your products is what's selling your items, I am not satisfied with the blazer I ordered from you, the quality is cheap and in doesn't represent the pictures.
Awful. Emailed them 3 times to tell them I want to return item. Very dissatisfied with item. Never received response. Need information on how to return item for credit. Please contact me. Tried calling but phone line is continuous busy signal.
I ordered these clothing but haven't received any of them and had no update on the status.
I would like to know when my order will be recurrences
I ordered these clothing but haven't received any of them and had no update on the status.
I would like to know when my order will be recurrences
Too small didn't like it all I will not buy from know more
It took over a month to arrive and when it finally did I was very disappointed. The shirt looks nothing like the picture and the material is cheap cloth. I gave it away -tags and all - to Goodwill.
I still have orders processing one has been processing since April. 25th. This is ridiculous
My experience with ChicMe was not the best. The dress that I ordered took longer than expected to arrive. The quality of the dress did not meet my expectations.
I bought stuff to travel with and ended up going without my order. I placed my order two weeks prior to my trip. I am actually typing this review while on my trip which will make it 3 weeks since I've placed the order. When I try to track all I'm getting is May 23,2021, 16:48:13 【GUANGZHOU】 Departed Facility in GUANG ZHOU BAI YUN INTERNATIONAL AIRPORT, and when I put in the USPS tracking number provided I get Label was prepared May 15,11:05PM Inglewood, CA. This is crazy. I will do another review whenever I receive the order.
Poor quality and difficult to get into the swim suits. Small top and way to large bottom
My daughter found this dress and purchased, so it was super easy for me!
Easy to navigate through online, however shipping is entirely too long. Took a whole month from time of purchase to receive items..
The items took too long, I need one outfit to take pics but missed the deadline. I should have order it 2 months in advance. I'll know next time if I choose to order again
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

