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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,259
This company responds to reviews on average within 16 days

Instant Feedback

238,185 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Online shopping
August 2, 2023

I like the clothes very much. It's hard even checking the size chart. My last order was to large, but I gave them to my neighbor and they fit her just fine.

Date of experience: August 1, 2023
Texas
1 review
0 helpful votes
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Quality of Product
August 1, 2023

The tennis shoes were not true to size. I am disappointed.

Date of experience: August 1, 2023
California
1 review
0 helpful votes
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ChicMe
August 1, 2023

Nice experience not sure if I will but again…it remind me of a one time wear and throw away…like Caribbean hotels that have the nice pictures but then when you get there is a hole in the wall

Date of experience: August 1, 2023
Texas
1 review
0 helpful votes
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I have purchased from this company for years and have loved their clothes for the most part. Some of them are cheap but others are not. Which is the reason for 1 star. I received a top and wore it one time. It ripped, so I contacted customer service through email on 7/15. We have gone back and forth in emails since that day with them requesting pictures, etc. Then they tell me there is nothing that they can do because it has gone past their "return period". This would not have happened had they just rectified the issue when I first contacted them. I will not buy from them ever again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 1, 2023
Oklahoma
1 review
0 helpful votes
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Love it
August 1, 2023
Updated review

Cute clothes. Great prices. Great way to expand summer wardrobe.

Date of experience: August 1, 2023

Cute clothes
June 27, 2023
Previous review

Cute clothes

Date of experience: June 27, 2023
Texas
1 review
0 helpful votes
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Returning items
August 31, 2023

It took about six weeks to receive my order. The outfit I ordered was too small. I am trying to work with customer service now to exchange it for a bigger size, however, that has not been pleasant. I am getting the run around and they even said that they would give me 10% back to keep the order. Not cool at all!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 1, 2023
Switzerland
1 review
0 helpful votes
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Where is my order money that was not delivered to me

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 1, 2023
Florida
2 reviews
0 helpful votes
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Communication could be better on the delivery process.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 1, 2023
New York
1 review
0 helpful votes
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Segun mi experiencia
August 31, 2023

No suelo pedir ropa online, me encanto cuando explore la pagina y me fue muy facil hacer la compra.
Estaba buscando un vestido de fiesta y pedi dos, para suerte mia pedi un talla M y un LArge, mi talla es M pero no queria arriesgar tanto. Me quedo mejor la talla L. Creo que puedo seguir comprando las cosas bonitas que tienen.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 1, 2023
Colorado
1 review
0 helpful votes
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Affordable and cute
August 1, 2023

Loved the dress. Shipping took a minute but definitely got here sooner than expected

Date of experience: August 1, 2023
GB
1 review
0 helpful votes
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Size
August 31, 2023

Very small sizes. The quality is reasonable. Okay on delivery dates.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 1, 2023
GB
1 review
0 helpful votes
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Poor customer service
August 31, 2023

One item is faulty and not fit for purpose.
Customer service just said it cannot be returned!
Its unworn and not want a return just the item i paid for!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 1, 2023
New York
1 review
0 helpful votes
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Everything was soNice
August 1, 2023

Love it will be ordering again the fits was true to
Size

Date of experience: August 1, 2023
GB
1 review
0 helpful votes
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Long delivery
August 31, 2023

Felt that delivery was a long time. Some of the sizes are not true to size.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 1, 2023
Pennsylvania
2 reviews
0 helpful votes
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Nice and cool
August 1, 2023

I wore it to a day party in DC and it was very comfortable but stylish. I received many compliments.

Date of experience: August 1, 2023
Honduras
1 review
0 helpful votes
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Order
August 1, 2023

I was quite happy, clothes was of good material and fit goo

Date of experience: August 1, 2023
Minnesota
1 review
0 helpful votes
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Maxi dress
August 1, 2023

Most things I have purchased thru chicme I have liked but the maxi dress was a disaster I'll never wear it

Date of experience: August 1, 2023
Pennsylvania
1 review
0 helpful votes
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Last order
August 1, 2023

Good quality
Loved the shirt color and it felt so soft

Date of experience: August 1, 2023
Illinois
1 review
0 helpful votes
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Waist short set
August 31, 2023

The order that's to long for shipping. Should ship sooner

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 1, 2023
Uganda
1 review
0 helpful votes
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Disappointed
August 31, 2023

Unfortunate because I had read so much positive feedback

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 1, 2023