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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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The problem with Chinese companies is that you never know wheat you are paying for. Some items are as pictured and others are just cheaply made and ill fitting.
The dresses are cute, but the material quality is not the greatest.
I have been waiting a month for my refund money. I think that I will not order again. The sizes are wrong as well. I wear a large and sometimes a xl. The 1x wa still too small.
I have problems to return or exchange a product that does not fitted me
I PURCHASE 2 DIFFERENT TYPE OF CORSETS AND THERE WAS ONE THAT I DID NOT LIKE AND I WOULD NOT BE WEARING THEM AT ALL! THE OTHER ONE FIT PERFECT AND ITS LIKE THE PICTURE
The products don't look like what is posted online and have no weight to them.
I ordered 6 items. All them took almost 1 month to be here. And all of them have really bad quality i received one broke. The rest are almost transparent and they don't have any shape horrible!
This site is overseas took a month and a half to receive my items but glad they got here.
After waiting a month for delivery, items arrives with broken zippers, poor quality materials and not true to size. Did not come with return label and still waiting on how to fet a refund!
I got the package in promised time, and the size was fine
Never again will I order from this site. Does not fit the image or description at all
Didn't receive one of my items I ordered. The items are not worth the prices.
Very disappointed
Cute items. Very easy to find what you're looking for!
Large variety, cute clothes. Love all the styles that chicme has to offer. I will definitely be ordering more.
Very good quality good and revived in time as told
They clothes were nothing like the picture. Everything was to small and the material was completely different from how it looked in the picture
Two of the three dresses I ordered are great. One needs to be returned. I'm struggling to get through to Customer Services as - unusually- I have to seek their approval to do a return. I have sent a couple of messages - but am still waiting for a response two hours later. Returning products should be MUCH easier in the world of online shopping today. It makes me reticent to order again.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

