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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Shipping took about 3 weeks but I got it on time for a wedding that was 2 months away.
Leider kann man nicht einfach zurückgeben! Ein Produkt ist erst garnicht angekommen! Ein Produkt war nicht mal ansatzweise wie auch dem Bild! Lediglich ein Produkt hat mich überzeugt
Overall nice clothes but the wait time for delivery is long. If you need something you have to plan a month out just for delivery.
Great clothes, good quality and fast shipping.
Never ordering from this company again. Order took forever to receive. I didn't receive all the items that were order.
Regret my purchases for they didn't turn out to be like the photos
Loved using the chic me app, easy to order, prompt delivery and excellent quality, I would recommend, I have another order on its way and can't wait to receive it.
Love my outfit. I have ordered from ChicMe before and loved that outfit as well. It takes a while to receive (overseas), but I consider it's worth the wait. Make sure you check the sizes as it can run small. This outfit did. Glad I ordered it a size bigger. Love how it flows. I absolutely will be ordering from ChicMe again.
Very slow in coming into nz happy I finally received
I was very excited to get my stuff but was not satisfied with any of the items received
Love the prices and the styles and choices and fit
Love the prices and the styles and choices and fit
The shipping took a long time. Other than that all was well.
Received the exact product I purchased but it took almost a month to receive
This dress looks beautiful on the website, but buyer beware! It states that the dress is made of polyester, but the dress I received was made out of white "packing foam"! Am I happy - NO! When you sew through foam, you make it easier to tear the foam! I was afraid I would have a wardrobe malfunction.
Easy to navigate and find information I needed (sizing, returns, etc)
The turn around time could have been better i didn't recieve my shipment in time for my trip. An one of my pieces was not the same as advertised... but overall it was decent
Not good waiting too long to come and quality not very good for the money
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

