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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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It took my items 37 days to arrive. The material is paper thin and looks very cheap, nothing like what you see on the website. The size chart is way off, at least 2 sizes smaller. Returning items is 10 times harder than ordering. I have been trying to contact customer service for 2 weeks and the number is does not work and Chicme does not reply to emails.
Items were very small. I cannot wear them, so I gave them to Goodwill.
Hope it arrives on time *******@gmail.com
Let me know we the other items disappointed in the blue dress
Hope it arrives on time [email protected]
Let me know
The items I received in my order did not fit like the description nor were they of good quality. Very cheaply made and very unsatisfied with them. How can I return them for a refund?
The item took to long to arrive. Not true to size.
Easy and beautiful pieces now I know mi size in your pieces
You get what you pay for. Cheaply made. I don't know if I would order from this website again. Clothes did not fit. Need to get altered.
I want to return some items. But i cant find the return instructions
You have really cute styles and items, but the execution is poor-- for some, it's the materials you're using (really poor quality), while for others it's the sewing/proportions. I wanted to like ChicMe but I wouldn't order again without seeing an improvement in the products.
The items are nice and the fabrics also, however, they did not come with belts
Ordered May 23rd arrived June 14 (almost a month). Shipping notification sent June 1st. June 10th still showed waiting for item from vendor.
My Faith shirt was too little but overall it's okay.
Was a little concerned about my order after reading some very negative comments about chicme but i have to say I'm very pleasantly surprised. The order came just after a week and the quality of the clothes was very good in my opinion. Very happy
I received my order relatively quickly and they always check to see if you received your order which i think is nice.
Cloths are cheap looking. I ordered sandal but they were not available so I got a refund.
Only 1 of items fit even when I ordered a size up.
Terrible I have Been Asking for Address to return for three or four weeks. Your customer service stinks. If I don't get it soon I will contact my bank
The products are not the quality I anticipated. The dress to too small and I have been trying to return it. I will contact my bank to reverse the charges if no one responds
The products are not the quality I anticipated. The dress to too small and I have been trying to return it. I will contact my bank to reverse the charges if no one responds
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

