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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Beautiful outfits online will rate better after receiving my things
Beautiful outfits online will rate better after receiving my things
Ordering is super easy, but there is no indication on the site that delivery will take a month. The colors were true to the pics, but the size for 1 of my dresses was a bit small and since it's bodycon, I'm not comfortable actually wearing a too small dress. It's just not worth the hassle of trying to return it. Overall, I can't recommend this company to US buyers. Sizing and shipping may be different in other places.
Please send my order this time because I still never get my order from April, still waiting.
Please send my order this time because I still never get my order from April, still waiting.
Was nervous that my package wouldn't make it because it took awhile, and the shipping company had no tracking details or record of it - almost reported it stolen. Which I received more clarity from ChicMe representatives. Luckily it made it just in time and one of the dresses fit.
I received the top after about 3 weeks. When I tried it on I was not impressed with the fabric or fit. The top was shorter than what was shown in the picture and the sleeves were the worst looking I've ever seen. It was very snug in the armpit area.
Awesome experience. Very professional and clothes came in a timely manner. Would definitely recommend them. And will be buying again.-Aziza
The items arrived together and were exactly as pictured. Sizing was a bit of a challenge but now that I know I would be better able to order more accurately next time
Not happy with product! Will not order from this company.
Get products sent quicker. I waited a month for order
The clothes are too small I need a return label. They are too small
Ok ok ok ok ok ok.
It takes really long to get items.
I am still waiting for a response on returning as my husband threw away the bags and my first response from your company said I need the original packing. Well I dont have that but want my money back as the three items are horrible and I will not wear them or even give them away. Please assist
Great experience but I did not receive the dress instead I received 2 of the two piece short sets pls advise
How hard is it to deliver the same product you are selling in you pictures. I am tired of the misleading sales techniques. I will never buy from this company again. And I will tell all my friends
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

