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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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First time I hope it all fits…bad experience thin or too small
I found what I was looking for right away. The website was easy to navigate.
I found what I was looking for right away. The website was easy to navigate.
I received a top with the lettering on backwards. Some of the sizing is off.
Took to long to come will never order anything else
I ordered 2 items from this company on 05-03-21. One item I received on 06-11-2021. When I received the item it was horrible. The material is horrible. Please do not order from this company. As of 06-29-21, I still haven't received the 2nd item. And the tracking updates for the item changes everyday one minute it will be delivered on a specific day the next it is unable to be tracked. The number on the Chic me website *******333-No one ever answer and the Chat live system keep telling me no one is available at this time. WTF?
I can't even cancel the item that I haven't received. This company is stealing money from customers
Do not buy Item ( GCY704)-Pu-XL-Ichic- Color Block dress-the material is like a garbage bag(HORRIFIC)
Still waiting on Item (LZS1817)-Pu-XL-Ichic -The tracking number keeps re-verting back to the 1st item. Granted that these items shipped differently so it shouldn't be under the same tracking number. I can only imagine what this item looks like
I went to Miami for my birthday and I wore this dress and loved it, I got an xl and I'm 5'3 so the dress was a little long but I took it to get altered for shortness and it was absolutely perfect
I ordered this every since May 25,2021 and I just received them on Friday June 25,2021. I wasn't even home I'd already left to go out of town. I needed them for a wedding Saturday June 26,2021.
Not a good experience, Blouses did not fit correctly I am not a big person.
Not impressed with the service. Ordered a jumpsuit advertised on Facebook. The photograph showed a Royal Blue Colour but when it arrived it was a dull blue.
I am missing 3 items from my order. I love the clothes over all I'm just missing parts of my order. Can someonenplease contact about the status of them or the refund process.
So far so bad not good quality and to wait so long for my items to be received to not fit and item missing
Maybe I need to purchase a few more items to give a proper review, but I purchased 4 items and wasn't entirely happy. Quality is okay... I discovered Chic Me through some IG ads and the photos look better than the actual products unfortunately.
One item actually looked nothing like the photo... so I wasn't happy with that at all. The one piece bathing suit I bought was very see through - VERY thin material... very cheap looking.
I like being able to order from a company where I know the quality will be good and you get what you see in the photo. I don't feel entirely confident about ordering from ChicMe again. And I feel I spent a lot more than what the items are worth. The material is very thin and cheap looking.
I hate to give a negative review, but I'm being honest. I think the only thing I was satisfied with was their customer support. They were quick to reply to my concerns.
Excelente servicio en la compra, fecha de entrega y seguimiento del pedido, así como en la pronta respuesta en servicio al cliente. En lo que respecta a las prendas, las que son de poliéster muy buena calidad así como en la talla. En devoluciones no lo se, regresare tres prendas que no resultaron de mi talla y que no son de poliéster.
Fast shipping and accessible site. I enjoyed the products and scrolling through each item in order to find the right item for me. Alot of the clothing on chicme are beautiful. Very hard to decide or just pick one item to buy. I wanted them all.
I ordered these 3 items for my wife she loved the items very much but I was disappointed in how long it took almost a month for me to receive the items in the mail. I received a tracking number and every time I tracked the package it never showed me a delivery date
It was my first time ordering and I will order again
Shopping for my Girlfriend. She was able to send me her request, it was easy to find the products she liked, and I am very pleased that you offer both Klarna and Afterpay to make (4) payments for my total purchase. I am very pleased with your website as well. You have a lot great clothing and shoe items.
Shopping for my Girlfriend. She was able to send me her request, it was easy to find the products she liked, and I am very pleased that you offer both Klarna and Afterpay to make (4) payments for my total purchase. I am very pleased with your website as well. You have a lot great clothing and shoe items.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

