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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,348
This company responds to reviews on average within 18 days

Instant Feedback

238,532 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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J Malone
July 3, 2021

The online ordering process was ok, however, the dress materials are a little thinner than expected but still cute & durable

Date of experience: July 3, 2021
North Carolina
1 review
0 helpful votes
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Aimee
July 3, 2021

It took a while to receive items. I liked the items that I received. I like unique clothes

Date of experience: July 3, 2021
Michigan
1 review
0 helpful votes
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Sizing is off
August 4, 2021

I ordered 3 xtra large rompers ok some of the models displayed in your pictures the size xtra large looks accurate on the model but when I received the order and tried on the clothing the size was way off more like a medium please have the accurate size available or make it clear that you may need to order a size up and that's plus size a extra large is a 1x and in your plus sizes the selection is very slim

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2021
North Carolina
1 review
0 helpful votes
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Not that great
August 2, 2021
Updated review

The price kept changing according to the promo codes that seemed to be arbitrarily selected depending on what page I was on. I spent at least a half an hour on this. These seem like great styles and prices, but the full experience could be better by providing what the shopper expected. I had to make several changes, and bought much less than I wanted.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2021

The price kept changing according to the promo codes...
June 25, 2021
Previous review

The price kept changing according to the promo codes that seemed to be arbitrarily selected depending on what page I was on. I spent at least a half an hour on this. These seem like great styles and prices, but the full experience could be better by providing what the shopper expected. I had to make several changes, and bought much less than I wanted.

Date of experience: May 26, 2021
Louisiana
2 reviews
0 helpful votes
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Decision to order chic me
July 3, 2021

I just happened to stumbled across the site and looked at merchandise ordered and loved it I'd definitely order again

Date of experience: July 3, 2021
Ohio
1 review
0 helpful votes
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Dress
August 2, 2021

Ordered a medium was too small but was not allowed to return for larger size but was given a minimal credit to my charge card not a full refund, company did not want dress returned.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2021
Georgia
1 review
0 helpful votes
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Great experience
July 3, 2021

Everything came in a timely manner. Everything was on point. The right size & what I expected

Date of experience: July 3, 2021
Illinois
1 review
0 helpful votes
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Everything was too small
August 2, 2021
Updated review

It was okay need more things in bigger sizes and things need to run true to size. It took so long that I didn't want to risk sending it back and waiting so I guess I will need to lose some weight

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2021

It was okay need more things in bigger sizes
June 28, 2021
Previous review

It was okay need more things in bigger sizes

Date of experience: May 29, 2021
New York
1 review
0 helpful votes
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Take too long.
August 2, 2021

Orders take too long to receive but overall the stuff are very nice.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2021
California
1 review
0 helpful votes
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Not happy
August 2, 2021

Not happy the lace on my pants is falling off and they fit more like a small instead of a medium.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2021
North Carolina
1 review
0 helpful votes
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Dresses
August 2, 2021
Updated review

They look cheap not what I thought they would be I was not depressed

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2021

Great place to shop
May 29, 2021
Previous review

Great place to shop

Date of experience: May 29, 2021
Alabama
1 review
0 helpful votes
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Will keep shopping Chic Me
July 3, 2021

All items arrived timely within 2 business weeks with I find reasonable these days, great quality materials and all items look exactly as advertised. Extremely pleased

Date of experience: July 3, 2021
Georgia
1 review
0 helpful votes
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Timing
July 3, 2021

I need to wear one of the outfits on the 19 th of June but didn't receive it in until Wednesday the 30 th

Date of experience: July 3, 2021
Canada
1 review
0 helpful votes
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Ladder sleeve shirt
August 2, 2021
Updated review

I won't buy again. Top isn't long enough and is made out of knit fabric which will be hot.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2021

Can't rate till I get the product
June 27, 2021
Previous review

Can't rate till I get the product

Date of experience: May 28, 2021
New York
1 review
0 helpful votes
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Shipping takes times
July 3, 2021

The only downside is that you have to plan in advance as the delivery time is weeks to a month so if you need an item for an event be preparee to wait for your item to arrive. However the wait is worth it the item was beautiful

Date of experience: July 3, 2021
Guyana
1 review
0 helpful votes
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Poor shipping process
August 2, 2021

I ordered these items since May 28,2021 and only now received them. I had messaged through Instagram for you to ship my things

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2021
California
1 review
0 helpful votes
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Satisfied
August 2, 2021

I am satisfied with most of the items that I ordered.
The order took longer than expected to arrive.
Overall, everything was pretty good

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2021
KN
1 review
0 helpful votes
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Stripe dress
July 3, 2021

Fits perfectly. Just the sleeves were a bit loose.

Date of experience: July 3, 2021
Maryland
1 review
0 helpful votes
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I ordered my package two months ago and was really expecting two nice rompers I saw being advertised on Chicme. Well, sad to say, I ordered the rompers and never received them. I received an email from FedEx notifying me that the package was delivered; however, I learned the package was delivered to a wrong address. Chicme sent me an online form to fill out to give the status whether I got the package, I didn't receive the package or I cancelled the order. When I clicked on the category I didn't receive my package a response online form popped up for me to write to *******@chicme.com. Within 24 hours, a rep named Leyla replied as customer service rep. I'm not sure that's her real name and the message seemed blunt. According to Leyla, all she could tell me was the package has been delivered so I have nothing to complain about. I replied saying that I would not have contacted Chicme support for help if I didn't receive my package and told her the shipment says it ended up in a county, when it didn't mark the actual town I was in. I asked for a refund or if I could get the items reshipped at no cost. Leyla replied again saying they couldn't do nothing because it's marked that the shipment was delivered. Looks like Leyla took the word of a machine over the word of a customer and I didn't feel heard at all but dismissed and blamed that it was my fault the package was not received. I told her I'd write a negative review because she was not helpful nor came up with another way to help me. Chicme, do better with your customer service. Also not sure why the packages take so long to ship but do make sure the shipment gets to where it should. I am very disappointed. I won't be shopping at Chicme again because of this experience. I think you just want money and don't care about the customer. Really sad.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2021
Australia
1 review
0 helpful votes
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Great shopping
July 3, 2021
Updated review

Easy great designs. Need to allow shipping time. I got a range of items. Tops and jeans are true to your measurements. Jumpsuits little out. Overall. A great experience and will shop again

Date of experience: July 3, 2021

Quick, easy great designs
May 29, 2021
Previous review

Quick, easy great designs

Date of experience: May 29, 2021