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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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So I ordered two outfits from chicme. As soon as I checked out I saw the shipping and processing times. I saw that my items would not get to me before I needed them. I immediately tried to cancel
They wouldn't let me and changed my order to shipped the next day even though it had not shipped
I tried to cancel and they said there was nothing I could do except get the items and return them. Well I'm still waiting on the items! I wasted $60 and I can't get my money back. Even when it comes I still have to pay shipping to send them back which is going to cost almost as much as the it's are worth. No
I place a order. I received with no paper inside.the clothes was so small. I wants to returned. I'm still waiting for label return and tracking number.
I missed my event because I was waiting on thus order
The DRESS that I received LOOK LIKE $#*!! I WILL NEVER ORDER ANYTHING FROM THIS SITE AGAIN. THE DRESS WAS NO WHERE NEAR THE DRESS THAT WAS ADVERTISED. I WAS LOOKING TO BUY ALL THE DRESS. I DON'T KNOW WHAT THE $#*! THIS WAS NOT THE DRESS THAT WAS ADVERTISED. I WILL NOT RECOMMEND THIS SITE TO NO ONE!
1st timer great products. Haven't worn it all but the product online is what I received. I will definitely tell other women to try you guys out.
Had to wait for emails with instructions two different times to make the return.
Did not receive my order. Ordered on June 7, the site says delivered but I didn't receive it.
The two dresses were to small, but the blouse I liked very much and the size was right
The return policy is the worst I have ever seen it should be cut and dry meaning you have to get in touch with someone b4 sending something navy that is insane and I sensed something back and haven't gotten my refund yet 2 weeks SMH
I ordered 6-8 dresses over a month ago and still have not received them. They shouldn't charge shipping if you have to wait so long. Will definitely not be ordering again.
I do like the clothes I bought just the waiting is very long to receive your stuff.
I ordered a pair of shoes the first week of June. ChicMe sent several emails requesting for me to confirm my order. I confirmed my order and still never received the shoes after several weeks of waiting. I will never use ChicMe again.
I received clothing that I ordered in XL, but more CNN like a S/M. The Process to return is too time consuming, so I just gave it away. Material is also, not what it seems like. Very cheap looking.
I purchased over 250.00 worth of clothes and everything was not what the description said. Tried to get a refund and chickme hasn't responded to my requests! It's ridiculous! I never thought it's this hard to refund items that don't fit
Don't waste your money on anything from this site. The pictures that you see are just that pictures of some designer clothing that they then try to copy. The fabrics are like this awful polyester and the items are zoned very poorly. Was very very disappointing. Took about six weeks to get my product and literally I'm sending just about everything back.
I'd like to return two items that do not fit at all and the site doesn't make that easy
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

