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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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With the money spent, material so cheap! It was also not flattering on me... i have a nice, skinny, curvy body and most clothes look at least decent. The clothes also were a month late!
My delivery was horrible my bag was busted open the carrier threw my package in the yardbirds
My delivery was horrible my bag was busted open the carrier threw my package in the yardbirds
Order June 7 needed for july10 still have not received my package said it was delivered June 25 to the address on record went to pick it up store said fedex pick it up and return it the your store u said u be sending it back out how do think I feel
Very satisfied with my purchase and shipping! Overall my experience was pleasant this was my first but from this store but I'm sure I'll purchase again!
YA HE PEDIDO VARIOS PRODUCTOS PERO NO SON COMO SE VEN EN LA FOTO, LA CALIDAD ES DE BAJA A MEDIA... NO ME GUSTARON, APARTE SOLICITÉ MI DINERO DE VUELTA DE UN PRODUCTO Y ME DICEN QUE NO ME PUEDEN DEVOLVER EL DINERO, ES POR UNOS ZAPATOS QUE COMPRE PERO NO ME GUSTARON FISICAMENTE Y AHORA NO PUEDEN DEVOLVERME EL DINERO...
I'm good, I expected faster delivery and not to be misled when buying something that is sold out.
Never again will I use such a terrible site
I cannot find out how to return items
This is my 2nd time ordering 3 or more items and both times the items were not as described and the quality was not good. There is no way to return the items or speak with anyone. I will not order again
People please DO NOT BUY here. It's a waste of your hard earned money. Various and serious issues. The clothing is nothing like portrayed in their pics. The worse fabric. Colors are not as beautiful or anything like the photos. I had to contact PayPal requesting my money back before they took it serious enough to reply to my requests and ship my products. It took 3 months for me to receive the very awful and despicable clothes that I immediately throw into the garbage.
The products were nice in general however the Clothes ran a little on the small side. :( I was unable to wear
I purchased my items on the 7th of June and didn't get it until July 7th a whole $#*!ing month later. I ordered it for an event and wasn't able to wear it, so thank you very much. Didn't like the material of the clothes large is NOT a large lol.
My experience was very horrible, I received my order 13weeks later after placing my order, I was very hard for me to reach out to anyone for feedback on my order.
No me gusto todo feo y de mala calidad los tres vestidos quisiera devolverlo no se como hacerlo
My order took over a month to receive and I didn't have my items for a absolutely important event out of town.
I placed my order on may 27 and i did not received my order until late june! A little more over a month and to top it off they made a mistake on my address so it took even longer. I like a lot of things from this website but i dont know if i have the patience to wait that long. When i placed the order it said 2 weeks and it was way longer than that.
I've bought several items on several occasions from Chicme, both times, the material was extremely poor, cheap, paper thin and tears very easily.
So I ordered two outfits from chicme. As soon as I checked out I saw the shipping and processing times. I saw that my items would not get to me before I needed them. I immediately tried to cancel
They wouldn't let me and changed my order to shipped the next day even though it had not shipped
I tried to cancel and they said there was nothing I could do except get the items and return them. Well I'm still waiting on the items! I wasted $60 and I can't get my money back. Even when it comes I still have to pay shipping to send them back which is going to cost almost as much as the it's are worth. No
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

