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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,290
This company responds to reviews on average within 18 days

Instant Feedback

238,344 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Cute dress! Debbie
August 8, 2021
Updated review

Loved the style & color pattern unfortunately the sizes run small & I could not wear it. Passed it on down to my daughter she loved it!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2021

Great choices, ordered before just know it takes a...
May 29, 2021
Previous review

Great choices, ordered before just know it takes a minute to receive merchandise!

Date of experience: May 28, 2021
Australia
1 review
0 helpful votes
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Bad website
September 7, 2021
Updated review

I did my shopping by phone, it's a total headache. For example I asked for dresses to be shown from low price to high price and it was a mess with prices. If I select a dress from the list to have a closer look, when I go back to the list it starts from the beginning, not from where I selected the dress so it's a big waste of time.
Your website said 20% off for new subscribers so I subscribed, I got an email saying "10% off extra" but I didn't get the 20% off, nor did the 10% extra work. A rip off!
I had selected dresses in my shopping bag but was waiting for an answer from your customer service, the next day my shopping bag was empty and I spent 2h searching for the dresses I had selected... AND I was unable to find them!
Overall very bad experience

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2021

I did my shopping by phone, it's a total headache
August 3, 2021
Previous review

I did my shopping by phone, it's a total headache. For example I asked for dresses to be shown from low price to high price and it was a mess with prices. If I select a dress from the list to have a closer look, when I go back to the list it starts from the beginning, not from where I selected the dress so it's a big waste of time.
Your website said 20% off for new subscribers so I subscribed, I got an email saying "10% off extra" but I didn't get the 20% off, nor did the 10% extra work. A rip off!
I had selected dresses in my shopping bag but was waiting for an answer from your customer service, the next day my shopping bag was empty and I spent 2h searching for the dresses I had selected... AND I was unable to find them!
Overall very bad experience

Date of experience: July 4, 2021
Florida
1 review
0 helpful votes
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Not happy
September 7, 2021

Been trying to figure out how to send back dress no refund option

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2021
GB
1 review
0 helpful votes
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Great for the price
August 8, 2021

Would shop with you again, great quality especially for the price

Date of experience: August 8, 2021
Georgia
1 review
0 helpful votes
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Will return in the near future
August 8, 2021

Great. We're shopping for some senior pictures and the clothes on the website for my teenage daughter and her taste.

Date of experience: August 8, 2021
Arizona
1 review
0 helpful votes
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I do like the way these dresses fit but since I buy a lot of clothes to also wear to work, I need the material to be what it appears online. The white dress appeared to be a thicker material but this was handkerchief thin.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2021
Saint Lucia
1 review
0 helpful votes
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Daliah
August 8, 2021

I'm a very satisfied customer. The quality of the items are good. The fit were true to sizes. I love my orders. Highly recommend them and I will definitely shop again and again.

Date of experience: August 8, 2021
New Zealand
1 review
0 helpful votes
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Awesome. Enjoyed the variety of clothing heaps of big size clothing which I like. Some really nice clothes. Would recommend to all it didn't take long to be delivered which is a plus

Date of experience: August 8, 2021
New York
1 review
0 helpful votes
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Shipping
August 8, 2021

Orders took slightly longer to arrive. Other than that, ok.

Date of experience: August 8, 2021
Texas
2 reviews
0 helpful votes
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Quality of products shipped
September 7, 2021

My first time ordered, items were shipped pretty quickly, all packed appropriately. The fabric was good quality, and all fit pretty accurate to size with the exception of a jumpsuit. I would order again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2021
Massachusetts
1 review
0 helpful votes
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Bad quality
September 7, 2021

Clothes don't look anything like on pictures either the cut is big or small and yet they are both mediums

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2021
Colorado
2 reviews
0 helpful votes
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Awesome Shoes!
August 8, 2021

Wonderful; shipping was prompt and communication with company was ongoing.

Date of experience: August 8, 2021
GB
1 review
0 helpful votes
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Exactly what I wanted
August 8, 2021

My first time ordering from Chic was a very satisfying experience. The delivery was prompt and arrived well before expected. Lovely quality clothing. Will recommend to friends and family.

Date of experience: August 8, 2021
Texas
1 review
0 helpful votes
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Took forever
September 7, 2021

It took forever to get the produce i ordered in mail

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2021
California
1 review
0 helpful votes
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Beware, item not like the picture!
September 7, 2021

Customer service got back to me in a timely manner but it wasn't worth it to return since I would have to pay $7.99 + for shipping. I already paid $7.99 for it to be shipped to me and the dress arrived late. I would be out the cost for more than half the dress price so I just kept it. But I will not be purchasing from here again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2021
Vermont
2 reviews
0 helpful votes
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Cut with scissors
September 7, 2021

This is a joke. False advertising so I am disputing.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2021
GB
2 reviews
0 helpful votes
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Maxi dress
August 8, 2021

Great quality and good service very happy with my purchase

Date of experience: August 8, 2021
DO
1 review
0 helpful votes
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Satisfecha
August 8, 2021

Quedé encantada con el producto y la rapidez de la entrega

Date of experience: August 8, 2021
GB
1 review
0 helpful votes
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Sizes. Some to big some to small
August 8, 2021
Updated review

Delivery quicker than expected.
Sizing is hard to get right, some products material is of poor quality.

Date of experience: August 8, 2021

Delivery quicker than expected, nice products
May 28, 2021
Previous review

Delivery quicker than expected, nice products.

Date of experience: May 28, 2021
Ohio
1 review
0 helpful votes
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September 7, 2021

………………………………………………………………………………………………………………………………….

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2021