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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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The fashion is wonderful and I've enjoyed choosing my goods.
The fashion is wonderful and I've enjoyed choosing my goods.
Easy to order and checkout - delivery was longer than anticipated
Conforme à l image très bon bon produit, calite bon, prix pas mal, mode au top
The dress i ordered came and looked nothing like the photo. Poor quality. So disappointed.
Dressed was perfect fitted brilliant the material was okay overall very pleased with my item
My experienced was great! I'm hoping in the future they'll have free delivery.
Received goods which were not up to standard.
Made contact in order to return goods. Was informed that this would be a very costly and time consuming activity on my part.
I Was offered a part refund which was a very small percentage of the cost. Giving I explained how poor the quality was sizing was not accurate as all clothing was at least 1 size to big. Full refund was not offered. Costing to return was expensive.
Overall I was not satisfied and would not shop here again.
Very Good. I love the style, colour & length of the dress, however the colour was brighter than it looked on the image.
Niestety rozmiar, mimo że zamówiłam taki, jaki noszę, jest zbyt mały.
The ChicMe website does not really have agents available. Immediately after i paid for my order i realized i had typos in the shipping address. I sent several messages to no avail. They do not have realtime customer service, only realtime payments.
They shipped the order to wrong address. Website claims it has live chat…. But it NEVER CONNECTED with agent.
Phantom Company shipping out garbage items which are similar not identical to what you paid for. And nobody ever answers!
Not a good fit, no refund received:(
I'm not going to order anything other than swimsuits from here and I'd still like my refund!
No complaints so far! I am a bit nervous about the quality and fit... but I am hoping to be pleasantly surprised!
I didn't think the quality of the sets was going to be as good as it was. Very impressed and I have another order on the way!
Fast delivery, package in great condition.
Happy customer
Poor. Problem: Easy return is NOT a true statement. The sizing is poor.
Very satisfied with the experience.
I ordered the wrong size, they helped me to return it and get the right size.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members