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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Commande assez rapide et de bonne qualité a recommander
Blazer I ordered came with pants which was unexpected
The delivery of products was good, in time but the sizes of products are wrong... i will never order again from chicMe
It seam very nice still waiting for some stuff to come hopefully today
Pretty bad experience, waste of money, I would have preferred to pay a bit more in return to a more quality clothes
As a first-timer shopper in this site, I would say that my transaction went pretty smooth unlike any other shopping site. Delivery was faster than expected and the products were great! I am very contented and satisfied.
I asked for a refund on my money after getting the run around about my order. So I kept asking for a refund refund refund, they offered me a 10% off to keep order I said no just refund me. They stopped responding period, then I wake up 3 a. N to a email saying my order shipped today. Run don't do business with this company. The are not BBB accredited nor in America. $190.00 bucks they took and probably shipped nothing.
Bonne expérience, aucun problème à la réception des produits.
Doing well up to now I'm just waiting on my shoes to be delivered and then I will know more x
Doing well up to now I'm just waiting on my shoes to be delivered and then I will know more x
Hit or miss with items. Lots of cute ideas, poorly made though, which is very disappointing. Comes from China. Delivery took less then 2 weeks. All came individually wrapped per item. Wish they put more effort into clothes the nice ship packaging.
Cute clothing options! Looking forward to getting my items!
One was the wrong size and the other two didn't fit, I gave them away and will NEVER use this company again!
I bought a dress and when it arrived it was nothing like the picture. The first thing that I noticed was the print wasn't even the same. The flowers were substantially smaller. The cuts were not the same and the seam under the chest was a lot higher. Just all around disappointment and even worst they made me pay to return something that was not even close to what they have pictured on their site.
It takes a long time to get the orders. I am still waiting for an order I placed at the beginning of September. Also there's no communication or status updates after the order has been placed
Horrible quality, very thin. Size is inaccurate. Return policy is not user friendly. Never ordering from here again.
Merci de laisser paraître le vrai rendu des vêtements et les vrai couleurs
Great experience! Super sonic shopping! Got what I expected!
Easy-to-use self explanatory will be back to shop!
I didn't know that it would take a month or longer to Receive the items the items not gonna make it in time for my vacation so I just want my money back at this point. Every time I try to chat and ask a question it goes offline I feel like I was Scammed
I was very pleased with the style, fit, and comfort of these shoes.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

