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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,288
This company responds to reviews on average within 18 days

Instant Feedback

238,334 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Size description not accurate
September 29, 2021

Received package and yes shoes was beautiful when received, but shoes were too big. Size 40 is normally a size 10 in women but these shoes were more like a size 12. Therefore that's why it was returned

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 30, 2021
Australia
1 review
0 helpful votes
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Clothing
September 29, 2021

I sent sizing as per guide but it wasn't correct.
Clothing on site appear different to product received

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 30, 2021
Australia
1 review
0 helpful votes
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First time Customer Review
August 30, 2021

First customer experience was average due to one of the items not fitting as the original photo showed but that is to be expected when ordering clothing online as it can be a bit of a hit or miss. Shipping time was surprisingly very quick

Date of experience: August 30, 2021
GB
2 reviews
0 helpful votes
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Would have appreciated an email or clear message explaining that product may take some time to arrive. I hastily bought a medium size which was too small. It would be more useful to state the equivalent sizes in the UK/US etc so I can see at a glance which size to buy.

Date of experience: August 30, 2021
Australia
1 review
0 helpful votes
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Great Supplies in all categories.
August 30, 2021

Such a great store to shop in never had any negatives about it.

Date of experience: August 30, 2021
Australia
1 review
0 helpful votes
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Slow inquiry responses
September 29, 2021

Not sending a reply when a client sent an inquiry, no one answers in email or even live chat. I still need to see the status of my order

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 30, 2021
New Zealand
1 review
0 helpful votes
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Happy Customer
August 30, 2021

Excellent, easy to order items online. It wasn't a headache, not like some online ordering.

Date of experience: August 30, 2021
GB
2 reviews
0 helpful votes
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Review
August 30, 2021

Came in time, ordering was easy. Strap broke on top though

Date of experience: August 30, 2021
California
1 review
0 helpful votes
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Worse customer service
September 29, 2021

I requested a ticket which is required to do a return. The
Material if the items that I received look different from the pictures on the website. I message back and forth with a staff from Chicme regarding my return. He first asked me to take a picture of the package once I did that he then asked me to take a picture of the item outside the packaging with the tags just to to tell me he would do a $10 coupon for my next purchase and to keep the items. I said no I needed a whole refund and did not care to keep the items. He then proceeded to tell me I couldn't return the items unless they were damage and when ahead and blocked me to stop me from replying back. I will never buy anything from them again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2021
Florida
1 review
0 helpful votes
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Dress
August 30, 2021

This is my 1st time to decide I love the products I will be back

Date of experience: August 29, 2021
New York
1 review
0 helpful votes
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Disappointed
September 29, 2021

Not true to size…order next size up I'm 5"7 pants were extremely short
Planned on wearing this for a special occasion and couldn't VERY DISAPPOINTED

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2021
Australia
1 review
0 helpful votes
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Perfect little set
August 30, 2021

Thank you superior customer service. The product is of high quality.

Date of experience: August 29, 2021
Texas
1 review
0 helpful votes
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Not Happy!
September 29, 2021

Material to thin. I mean thin thin nipples show to much in the lime green area I've brought better and have paid less than 25$

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2021
North Carolina
1 review
0 helpful votes
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Perfect fit
August 30, 2021
Updated review

Long waiting time if you don't plan on wearing it within a month or two other than the long waits the clothes are lovely

Date of experience: August 29, 2021

Just ordered so just waiting now to see how long it...
July 26, 2021
Previous review

Just ordered so just waiting now to see how long it will take to get a tracking number for my order.

Date of experience: July 25, 2021
Missouri
1 review
0 helpful votes
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Best!
August 30, 2021

Literally every piece of item I have ever received looked exactly like the pic super cute

Date of experience: August 29, 2021
Canada
1 review
0 helpful votes
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I love most of the order I purchased
August 30, 2021
Updated review

So easy to purchase, and they have lovely and quality stuff

Date of experience: August 29, 2021

So easy to purchase, and they have lovely and quality...
July 26, 2021
Previous review

So easy to purchase, and they have lovely and quality stuff

Date of experience: July 25, 2021
Florida
2 reviews
0 helpful votes
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Disappointed
September 29, 2021
Updated review

It was easy to navigate the site and complete my order but items received were a great disappointment.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2021

It was easy to navigate the site and complete my order
July 26, 2021
Previous review

It was easy to navigate the site and complete my order. The ultimate test will be the quality of the clothing when I receive them.

Date of experience: July 25, 2021
Louisiana
1 review
0 helpful votes
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Love the fit
August 30, 2021

Needed a cute birthday dress to wear to my birthday event

Date of experience: August 29, 2021
New York
1 review
0 helpful votes
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I have to wait too long and are unable to track my goods. It took too long to arrive

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2021

The experience is going good so far
July 26, 2021
Previous review

The experience is going good so far. I have not received the clothing as yet.

Date of experience: July 25, 2021
New York
1 review
0 helpful votes
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Nice and unique styles
August 30, 2021

I really like lot of clothes I want to to order. But your sizes are not big enough. So consider plus size too. Thanks.

Date of experience: August 29, 2021