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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,264
This company responds to reviews on average within 16 days

Instant Feedback

238,220 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Janet M.
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It took a bit longer than I preferred for my items to arrive. The designer is amazing. The unique pieces are definite eye catchers. Upgrading the fabric would be a great move and would set ChicMe apart from other competitors. I would definitely be a repeat customer if the fabric is upgraded. However, if it is not, I would not place any future orders.

First time customer.

Date of experience: September 7, 2021
GB
1 review
0 helpful votes
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I have had a very disappointing experience ordering from Chic Me. They don't have a clear and robust system to rectify orders when they do go wrong.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 7, 2021
Germany
1 review
0 helpful votes
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Budget, but hit and miss
October 7, 2021

After adjustments to the products (tightening and shortening in places), they were fine enough. The material is not particularly good, but according to the price. I can't seem to stop getting spam e-mails from ChicMe, even after opting out repeatedly.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 7, 2021
New York
1 review
0 helpful votes
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UNHAPPY
October 7, 2021

Some items were too smal. Il tried to return them still no response, very poor customer service.
Sent multiple text messages, still waiting. Will not shop this site again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 7, 2021
South Africa
3 reviews
0 helpful votes
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Overall great
September 7, 2021

Overall great experience. I will continue shopping on this site

Date of experience: September 7, 2021
New Jersey
3 reviews
0 helpful votes
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Fay
September 7, 2021

Not happy with product, it's not true to size, could not wear because it was too small

Date of experience: September 6, 2021
District of Columbia
1 review
0 helpful votes
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ChicMe Experience
October 7, 2021

The emails are distorted and the website makes me feel uncomfortable

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2021
Virginia
1 review
0 helpful votes
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Dresses
October 7, 2021
Updated review

I love the dresses in the picture. Hen I received the dresses they ere way too small and cheap looking. I returned them but haven't received my refund yet.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2021

I love the dresses
August 3, 2021
Previous review

I love the dresses

Date of experience: August 2, 2021
California
1 review
0 helpful votes
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Pleased!
September 7, 2021

I'm definitely pleased with this site and will order more items. The customer service is top notch and so far I've been pleased with the items I've ordered. Quick shipping too!

Date of experience: September 6, 2021
Colorado
1 review
0 helpful votes
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It was okay
September 7, 2021

Quick with delivery but didn't really care for the clothes

Date of experience: September 6, 2021
California
1 review
0 helpful votes
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Super cute!
September 7, 2021

Super cute and received a lot of compliments on this dress!

Date of experience: September 6, 2021
GB
1 review
0 helpful votes
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Returned three items
October 6, 2021
Updated review

The sizes varied and had to return three of the items

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2021

So far quick and happy easy
August 2, 2021
Previous review

So far quick and happy easy

Date of experience: August 2, 2021
Illinois
1 review
0 helpful votes
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Ripoff
October 6, 2021

I gave them 2 stars because some of the items I received are actually nice, but this review is about their bogus return policy. It's says you have 7 days to return your item and it must be tagged and bagged the same way you got it, however, after giving you the run around and causing you to surpass your 7 day grace period, they will offer you a discounted coupon. So basically, not only will you not get your money back, they want you to spend more money in order to be compensated. After going back and forth with them for almost a week, they finally agreed to refund me if I paid for shipping because they said shipping was too expensive to send a return label. I went to USPS, put the order in a flat rate box and also got a receipt with the tracking number. When I sent proof that the package had been sent, they told me unfortunately, they cannot refund my money because the receipt did not have a weight on it and there's no way to track the package without a weight. So there's a tracking number, the item in the original packaging and my receipt, but there's no way to track my package?! This sounds like fraud to me. They should not be able to get away with this. I will NEVER spend my money with them again. Also, I have all of our conversations in writing to show proof. I think they they a accustomed to people not saying anything and that's how they are able to get away with this crap.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2021
Brazil
1 review
0 helpful votes
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Eu não gostei da experiencia e não recomendo a compra de calçados no site.

Date of experience: September 6, 2021
GB
1 review
0 helpful votes
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Clothes purchases
September 6, 2021

Very quick and efficient service and kept up to date of where order was

Date of experience: September 6, 2021
Canada
1 review
0 helpful votes
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See threw.
October 6, 2021

Very nice dress. It's too see threw to wear. Had to go buy more white fabric to add inside.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2021
Texas
1 review
0 helpful votes
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I already did survey
September 6, 2021

My clothes arrived before my trip, but only 3 outfits were worth wearing. The other 2 were paper thin.

Date of experience: September 6, 2021
Texas
2 reviews
0 helpful votes
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The clothes are very nice. Great customer sẻvice.
September 6, 2021
Updated review

Great customer sẻvices. The selection of clothes that you carry are very nice.

Date of experience: September 6, 2021

Something wrong with the system, a few items that I...
August 2, 2021
Previous review

Something wrong with the system, a few items that I couldn't purchase it kept bring back to home page.

Date of experience: August 2, 2021
Tennessee
1 review
0 helpful votes
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Positive
September 6, 2021

Nothing terrible, nothing extraordinary either. I don't appreciate being made to review using a specific number of characters. Let me say what I want to say: brief or very detailed!

Date of experience: September 6, 2021
Maryland
1 review
0 helpful votes
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False advertisement
October 6, 2021

Looks nothing like the photo cheaply made. So not happy with the product

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2021