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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Easy to navigate and find what your shopping for, simple checkout process.
I had a good experience and found the site Easy to navigate and loved it
The lace take work to tie and untie but it's worth the result.
Poor finishing let the item down. Loose stitching all round the neckline, really noticeable.
Service is good, quality is ok. Responds quickly. Overall, good.
Ok except for size on pants and top to large how can o return for size down
Took too long to receive orders and they came at different times. First ordered in July. Still haven't received the second half of my order.
Delivery took forever to come, came in time for holiday but sadly it was to big
The white dresses fit at top but too big at waist and hips. The other dress I ordered doesn't look anything like it does online. I'm gonna try again but I feel ChicMe needs to pay more attention to order details. For those seeking for a professional private investigator, I'd recommend McRae Investigations (mcraespy at outlook for com) for all your investigative needs such as child monitoring, recovery of lost or stolen items, pet surveillance, phone tracking & monitoring, acquisition of information for divorce or court cases.
The delivery took longer than expected but please with most of the stuff, I have placed another delivery and am waiting for them to arrive.
Very good, product is nice and fits well. Shipping was fast.
After complaining about it they would fix it soon but they didn't in days
Long delivery and poor quality, not what the picture stated
Navigating the page and all the ones I wanted was very straightforward. However, there is a lot to choose from.
The jacket l ordered was nothing like the one I received
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

