After receiving only one email saying my order was confirmed it then only gave me the option to "track" my order. When doing so it came up with dates that shipping and delivering to my country's distributer should be done by, it had stayed on one date up until it arrived. While never actually giving me an estimated time of arrival. I then checked my couriers app with the order reference and there were no updates that had been sent to them either.

I purchased numerous dresses for my wife. I have one that needs to be exchanged for a larger size. There is no where on the site where you can call customer service that I can find. So I opted to do a chat. I put in my question and saw that I was #25 in the queue. 3 hours later and I am #1 in the queue but have been at #1 for over 20 minutes. My coworker said when she sent something back to exchange she never got a credit or heard from the company and there is no way to speak with anyone. Unfortunate that they want to just screw customers over like this. Fashion Nova has great stuff and VERY easy returns. This will be my last purchase from $#*!me.com.

Cost effective and worth what you pay for. Sometimes stitching can be poor on buttons but overall good customer care and delivery

I'm enjoying my shopping experience. It seems to run small/

I did not like the items that were sent to me, so I mailed them back and never got credit for the items.

Very beautiful but wayyyyyy to small zipper is directly on butt couldn't get this outfit zipped up at all I was very disappointed

Its really easy to use and navigate through the website

Some of your merchandise on good quality. And some of it is really poor quality. I am going to try one more time to give you a chance. I ordered one item from you which was really disappointing my jacket did not have a lining. That I don't work completely in the trash. All merchandise jacket should have a liner. Your orders take too long to come in

Love this site but the clothes were all too big and so were the shoes. Not happy this time like I usually am.

To much messing around to return a item and very costly

I enjoy looking through the pictures of your merchandise there is some really beautiful pieces.

Nothing is even similar or wearable! Absolute joke! The people are also ridiculous, won't allow you to return the shocking items and Rob you of all the money and stuck with ‘dresses' which are not wearable!

I love shopping on chic. Product was true to size and arrived quickly. I will definitely shop again

I could don't return the clothe that run small, i could not wear, if i return i will have to pay, so i wont be buying any more from chic me

If you aren't going to let customers return and only offer partial refund, then you should say so on your website! Not happy and won't be shopping your site again.

My experience was pleasant because I received my order in a timely manner. MY clothing fit perfectly and I will definitely be ordering from this company in the near future.

It's a great website but shipping is a problem... it takes too long to recieve your items.

Great service! Delivery came on time! Lovely dress just unfortunate that it didn't fit!

... the shopping experience was okay but the items too way too long to arrive. I had even forgotten about them. But I loved the other two items