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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I ORDER A XXL AND I GOT AN XL IT'S TO TIGHT. I AM SUCK WITH AN OUTFIX THAT I CAN'T WEAR IT WOULD COST TO MUCH TO SEND IT BACK. IS THERE ANY SUGGESTION ON THIS PROBLEM
It took a little while for me to get it but it was worth the wait
1. Highest discount should be applied automatically.
2. The products arrived a month later than predicted.
Highest discount should be applied automatically.
I love my three purchases. One thing though…when I opened them I threw the packaging away. I would like to have exchanged the pants for a smaller size but since I had already thrown out the packaging, I couldn't. But I know for next time. Other than that, great experience.
Took forever to get and didn't live up to the description
The size was to small I choose a size 8 my size but your size 8 was to small
I had to exchange for another size and they made this a very easy experience. No problems.
Great and fast delivery price was right and the size is true
Great selection, prompt delivery. Unfortunately, it's difficult to return items if I don't like them. I think you need a no questions return policy if you're going to be an online store.
Hope to love my order but just speed up progress of the shipping.
Grt fit lovely colour true to size. Order was easy and delivery was very quick
Ordered for a wedding it took a while to receive and they did not fit. Did not have time to reorder so had to find something else
Excellent choices on styles and prices. The website was easy to navigate.
Excellent choices on styles and prices. The website was easy to navigate.
The quality of the products are the worst, customer services is HORRIBLE, I try to return some items and they just play around with me, without giving me my money back.
Always easy shopping here. Shop here and will never regret
I didn't trust the website at first but I made a purchase and it was exactly like in the photo. I loved the top I purchased. It fit great, looked fabulous. The material used was of great quality and I will definitely be purchasing again
Les photos sont très jolies et en vrai c'est pas très beau. Pas de bonnes qualités.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

