Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Nothing but good things about my merchandise. They fit me just right not to big nor small. Nice quality clothes
I love my clothes from here. They fit perfectly
I ordered a dress as a guest but they never sent it. I tried to get a refund at least, but they never did saying they don't have any order information like that. THEY JUST TOOK MY MONEY. The customer service keeps saying the same thing over and over. Not helpful at all. It doesn't make sense that they could not find it even though I sent them the entire email copies that I received when I purchased the item. SCAM
See it and easy order loved the look and love wearing it
Fun, easy and professional to deal with. Have told many friends about your website and how easy it is to get caught up in way more than you thought you would find!
Love your clothes and your overall service!
Me encantó, el color es exactamente como se ve en la foto y me llegó muy rápido.
Very good service and
fast delivery no problem no problem with goods or delivery thanks
ChicMe is really hit or miss. They have some nice pieces but when they arrive, something is slightly off with them.
It took almost 2 months for me to get part of my order. I'm still waiting on 2 items.
My first time, fabric on dress was horrible felt like paper was extremely disappointed! Will never wear it the fit was awful too.
This is my first time ordering something, let's see how it goes, so far so good, Thank you. Hope I get it soon
We had some problems with it. I earned some money to invest. I was so happy that I could finally double my income. But the worst happened. I was on the ninth cloud of happiness, because I found. Check this >> re brand. Ly/kbn fdps << I got my money back. All my money. Thank them!
Just as described and pictures doesn't do them justice. They're lovely
Do not buy from this company they are fraudulent and if this review gets taken down I will be posting the conversation between myself and the company on here to warn others. This isn't a fake review thy stole my money and have possession of my items! They have my items that I paid for and they won't issue me with a refund or even an exchange It is unlawful to hold onto the items that a customer has paid for and I even asked if they could return the items back to me they said no because the warehouse isn't here… and I have provided proof of the refund from messages and emails from Australia post with the tracking details. This was the first time I've ever returned items to them and I can't believe they are telling me they can't access my items because the warehouse isn't here meaning what exactly? These people are are con artists… I will be spreading the word on all social platforms to inform customers this company is a SCAM!
Nice n easy, now just to wait for the products to arrive. Ordered and delivered within a fortnight
Love it! 5* I was worried from ordering from another country. Delivery takes a few feels but it was ontime as stated and amazing quality
I was not able to return 2 items i did not like, they offered me 20 pounds off for the next shopping, but i could not match it with their other coupons, so it was not a deal. I will refrain from buying on this site in the future because of that issue.
Horrible experience! Took over 10 days to even show my order was processed. I had to email them asking what was going on. They said they were waiting on one item that was out of stock (which why was this even offered online?). I said okay... so why not send my other items while I wait. So they said they will send two separate shipments then. Waited ANOTHER week and STILL said processed. I finally asked for a tracking number and miraculously the next day, "label was printed." The USPS tracking said it was "printed" for almost THREE weeks. Did not even ship. I then emailed about 4 times and after someone replied miraculously AGAIN, it shipped the next day. Now tell me why a month and half later (after my event passed) and me asking for proof each time and almost 10 emails, I get BOTH packages at the same time at my door. But I thought they were out of stock and shipped separate (according to them)... Oh, not to mention they sent me to wrong color of the dress (or they sent the right one and it looks COMPLETY different online) and the two jackets I got did not look as in the picture, material was cheap, AND it shrunk! Total freaken waste of money. I literally ordered Shein a couple weeks after ChicMe and received everything BEFORE ChicMe. And ChicME was MORE expensive and worse quality. NEVER AGAIN!
Love the options and prices. Sometimes the sizing is hit or miss but clothing always looks stylish.
Easy I use PayPal to be safe. Clothes are nice need to buy one 3 sizes bigger then I wear they run small
Easy I use PayPal to be safe. Clothes are nice need to buy one size bigger then you wear they run small
It was a quick shopping experience and I love the variety of vibrant beautiful options available.
It was a quick shopping experience and I love the variety of vibrant beautiful options available.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

