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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,357
This company responds to reviews on average within 18 days

Instant Feedback

238,548 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Miss
September 21, 2021

It was ok but it is very hard to return clothes customers service is slow and the app feels like a rip off a times. Yes the dresses are a decent material which is what you pay for

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 20, 2021
California
1 review
0 helpful votes
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Good
September 21, 2021

I would like to return the dress. Clothes were very reasonable and pretty good quality for almost of the items that I ordered

Date of experience: September 20, 2021
District of Columbia
1 review
0 helpful votes
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Their customer service sucks and they do nothing to help the customer. They're very dismissive when you want to make a return and are selective about who they let initiate returns. The shoe quality is crap and I told them I could not use the shoes shipped to me because they were poorly constructed. The rep, Suzy, kept brushing me off and showed no empathy whatsoever and refused to let me speak to management. Never shop here because they clearly don't value their customers and their return policy and their attitudes suck! The rep has nerve to offer me a 20% discount on my next purchase opposed to my full refund. They're CRAZY!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 20, 2021
Pennsylvania
1 review
0 helpful votes
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Unsatisfied costumer
October 21, 2021

Unsatisfied costumer with both orders, the suite did not fit properly and the top do not fit properly as well

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 20, 2021
Florida
1 review
0 helpful votes
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Too small
September 21, 2021

All of the items were too small- I wish they would have stated they run small in the selections

Date of experience: September 20, 2021
Missouri
1 review
0 helpful votes
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Na
September 21, 2021

It was easy to order but I should have sized up, they run pretty small

Date of experience: September 20, 2021
Wyoming
1 review
0 helpful votes
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Shorts
October 21, 2021

Took awhile to receive and fit small. Ha d to zip. Ordered from site before and didn't have a problem.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 20, 2021
Alabama
2 reviews
0 helpful votes
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Very comfortable Sneakers!
September 20, 2021

Quick and easy. The choice of sneakers was exactly what I was looking for!

Date of experience: September 20, 2021
Australia
1 review
0 helpful votes
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Review
October 21, 2021

Wasn't great the close did not fit like the size chart said and if the customer has to lace up their own then their should be proofed holes for it

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 20, 2021
New Jersey
1 review
9 helpful votes
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HORRIBLE return policy/CUSTOMER SERVICE. I paid to ship my items back (duplicate tops and small size) and not only did I lose money for returning the items but they never refunded my money back. Now I'm out the returned cloths, the $15 postage and got zero back. Customer service just gives you the run around. Same cloths sold on Ali express and Shine and way better rerun policy and cheaper prices.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 20, 2021
Puerto Rico
1 review
0 helpful votes
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Trajes, suits
September 20, 2021

Me encanta todo, los trajes, suite, lo recomiendo

Date of experience: September 20, 2021
Illinois
1 review
0 helpful votes
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It was decent
October 20, 2021

I think the heels could've had more ankle support and the jacket wasn't how it looked in the picture

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 20, 2021
France
1 review
0 helpful votes
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Bien
September 20, 2021

Bonne expérience d d'achats de vêtements sur le site

Date of experience: September 20, 2021
GB
1 review
0 helpful votes
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Pearl bead sandals
September 20, 2021

Ordered and delivered on time, very pleased with my purchase

Date of experience: September 20, 2021
Canada
1 review
0 helpful votes
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Unsatisfactory
October 20, 2021

Dress was very large and unflattering gave it away

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 20, 2021
Pennsylvania
1 review
0 helpful votes
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Runs small
October 20, 2021

Dress was too small and did not fit. Shipping was decent.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 20, 2021
New York
1 review
0 helpful votes
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Not bad
September 20, 2021

Shopping was good
Delivery was the problem.
My dress is amazing

Date of experience: September 20, 2021
New York
1 review
0 helpful votes
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Jacket and dress
September 20, 2021

It was a good experience came earlier than I expected

Date of experience: September 20, 2021
Texas
1 review
0 helpful votes
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It was a very easy transaction! Now I need to know how I can return them.

Date of experience: September 20, 2021
New Jersey
1 review
0 helpful votes
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Low quality
October 20, 2021

Most items are not true to size and run very small. Fabric is low quality and items are not as pictured

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 20, 2021