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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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The dress didn't fit and there is a quick return window. You have to contact them to initiate a return and we tried to contact them several times and were never able to contact them, therefore never able to return the dress. Won't order from ChicMe again.
I purchased several items (7 to be exact) from this company because of the high ratings. However, when I got my items, the material was cheaply made and and very poor quality. I've email them and sent a refund request via their website. I originally was emailing Amiee and she was responsive the first email. After I explained to her I want to return all the merchandise because for all those reasons above, she then went MIA... I tried emailing several more times after that. I went through Amiee, Sally, and finally Cherry. When do get the finally get a response, they saying that I can't return it because it's past the 30 days. So this whole entire time, when it was in that 30 day period, ChicMe decides to not responds to my return request. Once when for sure it passes, you can't except it. I'm outraged by this poor business ethic and my purchase was over $100 that I just lost for no reason. Note: there is no return address that is provided on their website or order. You have to go through a request or talk to someone before all of that information is provided.
To be honest... I'm not sure if I am confident in believing their great reviews now. Buyer beware!
I was pleased to find the top was as advertised, which is rare for online shopping. It fits well and I really like it. It could be a slightly more robust material but it definitely looks like the advert.
Material of the clothing is bad, for my size it did not fit me not even one outfit
This was my 4th order with Chicme and most definitely not the last.
Love all the products I bought so far. Keep up the good work Chicme.
This is my 3rd order and I am still waiting on my 2nd order. I hope I will be as happy as I was with my first order
Received varying sizes in one package; quality was not as high as portrayed by photos.
Never really look the same when receives. Have several outfits I can not wear. Returning isn't the best experience so I just keep clothes and lose the money.
See previous comment on previous screen... clothing is poor quality and the return policy is horrible
It is very nice and will sure drag a. Lot of attention. However, around the arms it is a little bit tight.
Dress was poorly made, rinestone straps fell off before the dress could be put on. Returning was not an option as effort was not worth the cost.
I was very let down by the quality of the clothes.
I like the white jumpsuit I ordered. I am 5'10'' so the length was an issue for me. I agree with some of the comments listed that the material was thin.
Am happy with your products and price and the postage system is great.
Quick, easy ordering but shipment took way too long, weeks after I placed my order! Some of the items ordered looked cheaply made! I never received one of the items that I ordered.
Good the dress looks awesome and I would buy again
Good, but needing info, how to send 2 items back, not me and wanted credit or refund please
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

