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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,353
This company responds to reviews on average within 18 days

Instant Feedback

238,542 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Not great customer service
November 3, 2021

The dress didn't fit and there is a quick return window. You have to contact them to initiate a return and we tried to contact them several times and were never able to contact them, therefore never able to return the dress. Won't order from ChicMe again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 4, 2021
California
1 review
0 helpful votes
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I purchased several items (7 to be exact) from this company because of the high ratings. However, when I got my items, the material was cheaply made and and very poor quality. I've email them and sent a refund request via their website. I originally was emailing Amiee and she was responsive the first email. After I explained to her I want to return all the merchandise because for all those reasons above, she then went MIA... I tried emailing several more times after that. I went through Amiee, Sally, and finally Cherry. When do get the finally get a response, they saying that I can't return it because it's past the 30 days. So this whole entire time, when it was in that 30 day period, ChicMe decides to not responds to my return request. Once when for sure it passes, you can't except it. I'm outraged by this poor business ethic and my purchase was over $100 that I just lost for no reason. Note: there is no return address that is provided on their website or order. You have to go through a request or talk to someone before all of that information is provided.
To be honest... I'm not sure if I am confident in believing their great reviews now. Buyer beware!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 4, 2021
Minnesota
1 review
0 helpful votes
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Ok
October 4, 2021

It was OK and fun to look at all the different options. Hard to decide what to order because there were so many different choices, which is good.

Date of experience: October 4, 2021
Georgia
1 review
0 helpful votes
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Clothes
October 4, 2021

I really liked my clothes the only thing I didn't like was how long it took to be delivered.

Date of experience: October 4, 2021
Washington
1 review
0 helpful votes
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Lantern sleeved corset style top
October 4, 2021

I was pleased to find the top was as advertised, which is rare for online shopping. It fits well and I really like it. It could be a slightly more robust material but it definitely looks like the advert.

Date of experience: October 4, 2021
District of Columbia
1 review
0 helpful votes
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Not what shows in picture
November 3, 2021

Material of the clothing is bad, for my size it did not fit me not even one outfit

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 4, 2021
South Africa
1 review
0 helpful votes
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A very HAPPY Customer
October 4, 2021
Updated review

This was my 4th order with Chicme and most definitely not the last.

Love all the products I bought so far. Keep up the good work Chicme.

Date of experience: October 4, 2021

A very HAPPY Customer
August 23, 2021
Previous review

This is my 3rd order and I am still waiting on my 2nd order. I hope I will be as happy as I was with my first order

Date of experience: August 23, 2021
Texas
1 review
0 helpful votes
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Sylena
November 3, 2021

The quality is not good too thin and the clothing is not true to size

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 4, 2021
Alabama
1 review
0 helpful votes
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Nice
October 4, 2021

It was nice but I am waiting on another package as I had to order the shoes bigger due to the baggy they run small

Date of experience: October 4, 2021
Texas
1 review
0 helpful votes
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NA
November 3, 2021

Received varying sizes in one package; quality was not as high as portrayed by photos.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 4, 2021
California
1 review
0 helpful votes
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Clothes look cute online
November 3, 2021

Never really look the same when receives. Have several outfits I can not wear. Returning isn't the best experience so I just keep clothes and lose the money.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 4, 2021
South Carolina
1 review
0 helpful votes
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Disappointing
November 3, 2021

See previous comment on previous screen... clothing is poor quality and the return policy is horrible

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 4, 2021
Luxembourg
1 review
0 helpful votes
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Very nice and attractive
October 4, 2021

It is very nice and will sure drag a. Lot of attention. However, around the arms it is a little bit tight.

Date of experience: October 4, 2021
Indiana
1 review
0 helpful votes
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Unhappy
October 4, 2021
Updated review

Dress was poorly made, rinestone straps fell off before the dress could be put on. Returning was not an option as effort was not worth the cost.

Date of experience: October 4, 2021

Good
February 6, 2021
Previous review

Good

Date of experience: February 6, 2021
California
1 review
0 helpful votes
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Disappointed
November 3, 2021

I was very let down by the quality of the clothes.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 4, 2021
Ohio
1 review
0 helpful votes
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One Shoulder White Jumpsuit
October 4, 2021

I like the white jumpsuit I ordered. I am 5'10'' so the length was an issue for me. I agree with some of the comments listed that the material was thin.

Date of experience: October 4, 2021
GB
1 review
0 helpful votes
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Am happy with over all everything.
October 4, 2021

Am happy with your products and price and the postage system is great.

Date of experience: October 4, 2021
New Hampshire
2 reviews
0 helpful votes
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Quick, easy ordering but shipment took way too long, weeks after I placed my order! Some of the items ordered looked cheaply made! I never received one of the items that I ordered.

Date of experience: October 4, 2021
Barbados
1 review
0 helpful votes
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Good
October 4, 2021

Good the dress looks awesome and I would buy again

Date of experience: October 4, 2021
Australia
1 review
0 helpful votes
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Yes
October 4, 2021

Good, but needing info, how to send 2 items back, not me and wanted credit or refund please

Date of experience: October 4, 2021