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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Clothing material quality, could be better. Not too impressed
I received a second order of the jumpsuits that I didn't order was I charged for the two jumpsuits that came that I didn't order?
Love the clothes but made very cheap and super big everything I bought was too big I wish I could return some items
Discounts don't work...
Happy but somewhat confused with the actual payment direct debit invoice system been sorted now, but had to pay $10 late fee when there was two payment schedules and amounts...
Everything I love it all thank you very very much I love it
Everything looked and fit nice. I appreciate the speedy delivery as well.
The ordering experience was great, easy to order, pay, and delivery.
I ordered 6 pieces from Chicme. The package came taped up like diamonds were inside. As soon as I cut the first layer of tape I could smell the chemicals. Everything smells like rat poison or something to keep rodents away. Didn't have the nerve to look at the clothes because of the smell. Horrible!
The dresses are to small and I have returned them. Would like a refund or a larger size.
Fantastic Service and great products. I will keep on ordering
Love my clothes paid for express still came 2 weeks later a day before my birthday I order in August it came September 17
Was poor on delivery, the products were good. Was not expecting too wait nearly three weeks for delivery.
Took a long time for not what was advertised. Sorry
Cheap material and didn't fit according to the size advertised
I ordered and save a lot of money with their sale items. The purchase was quick, delivery Took 1week however the product is superb! Quality and style and what you see is what you get!
Hadn't ordered before so went by there measurements & was way out they eventually sent me address to exchange but after going to post office was going to cost £16 to return so didn't bother
Absolute crap. Terrible quality, poorly made, do not fit properly and awful return process which makes it pretty much impossible to obtain a refund.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

