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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,258
This company responds to reviews on average within 16 days

Instant Feedback

238,173 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Dawn R.
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I did not receive a receipt via email from you for my order. I only have the PayPal receipt where I purchased the item on 9/4/21 because they did not send me one. I received the item on 9/20/2021 and I contacted them via email on 9/29/2021 because their online chat was not working. That was only 9 days after receipt of the item, and it was only that long because it took me 2 days to find a way to contact them. They responded via email 5 days later on 10/4/2021 saying they were sorry and asked for the order number. I responded that I did not have an order number and reminded them I included my paypal purchase receipt in the original email sent on 9/29/2021. They responded via email on 10/6/2021 say sorry, but their return policy time is within 7 days after receipt of the goods and that they could not process the return. One 10/7/2021 I finally connected to their online chat and waited in que for over 45 mins as it counted down to me being next. I decided to log into another computer and open another chat online and they responded immediately. Once I gave them my name and email address, they immediately closed both chats and shut it down. I cannot reconnect to their chat. I will never purchase from them again not will I ever use my paypal account vs a credit card si I can dispute the charge because they will not honor a refund.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 6, 2021
New York
1 review
0 helpful votes
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Very pleased
October 7, 2021

I paid to expedite my purchase because I needed it for an event. It actually came a day earlier than it said it would come, which I was pleased about.

Date of experience: October 6, 2021
Georgia
1 review
0 helpful votes
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Unsatisfactory
November 6, 2021

I am unsatisfied with the product. Didn't like the fabric.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 6, 2021
Canada
1 review
0 helpful votes
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Fast, worries free
October 7, 2021

The shopping part was a breeze!
Quality is funny
Just a tad odd
Material wise

Date of experience: October 6, 2021
Florida
1 review
0 helpful votes
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User friendly website.
I received my order sooner than I anticipated.
Order was correct.

Date of experience: October 6, 2021
Australia
1 review
0 helpful votes
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Comfort
October 6, 2021

Very comfortable and nice material good fit. Exactly what I wanted

Date of experience: October 6, 2021
New Zealand
1 review
0 helpful votes
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Disappointed
November 5, 2021

The sweater was the only top that was true to description and size.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 6, 2021
Washington
1 review
0 helpful votes
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So happy to have a quick shipment Very fast Very happy

Date of experience: October 6, 2021
GB
1 review
0 helpful votes
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Material
November 5, 2021

The material quality is not great
Picture different

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 6, 2021
Germany
1 review
0 helpful votes
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Nice side!
October 6, 2021

My experience was so good! The dress came early, I don't had to wait for weeks. It fits and looks so beautiful.

Date of experience: October 6, 2021
California
2 reviews
0 helpful votes
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Need instructions how to put on
October 6, 2021

It's hard when you get a wad of mesh in a clear plastic bag and have no clue what goes where. Should at least have an insert that you can figure out what goes where.

Date of experience: October 6, 2021
Georgia
1 review
0 helpful votes
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Very unsatisfied
November 5, 2021

Will not be ordering again. Clothing materials are very cheap n you can see through the material

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 6, 2021
Colorado
1 review
0 helpful votes
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Chic Me
November 5, 2021

Chic Me Chic Me Chic Me Chic Me Chic Me Chic Me Chic Me Chic Me Chic Me Chic Me Chic Me Chic Me Chic Me Chic Me Chic Me

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 6, 2021
New York
1 review
0 helpful votes
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Verify Size Chart well
October 6, 2021

Ease of selecting & adding merchandise to cart. Viewing the size chart/measurement when size is selected. Most of all the coupons savings. Thanks a bunch. I'm looking forward to receiving my order very soon. :)

Date of experience: October 6, 2021
Texas
1 review
0 helpful votes
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Priced to High
October 6, 2021

Priced to high for quality.Do not get me wrong the jacket is cute, but it is more of a button up shirt than a coat. Light jean material. Stretchy and fitted to curve. Price is way to high for the quality. Shipping took forever. Took about 3-4 weeks to get.

Date of experience: October 6, 2021
Georgia
1 review
0 helpful votes
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Bought an XL I'm 5'2 170 pounds
November 5, 2021

Pants were a little big but good material and nice for too heavy women as well I just am not bottom heavy so pants are to big but I can get them taken in they did take way too long to arrive tho so don't buy this for an event unless it's like weeks in advance

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 6, 2021
GB
1 review
0 helpful votes
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Dr Wesam
November 5, 2021

Very bad
Completely unfit
Their large is others small

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 6, 2021
Washington
2 reviews
3 helpful votes
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Bad service bad quality!
November 5, 2021

The quality of the dresses were terrible but the worst part was not being able to return them website says 30 days when you contact them they say you only have one week they make sure not to get back to you until after the time so that you cannot return them I do not recommend this business worst online shopping experience ever!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 6, 2021
New York
1 review
0 helpful votes
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Terrible Experience
November 5, 2021

It was not up to par with they're customer service.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 6, 2021
Georgia
1 review
0 helpful votes
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Bad Advertisement
November 5, 2021

It looks really nice in the picture but its very cheap material. Its awful!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 6, 2021