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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,345
This company responds to reviews on average within 18 days

Instant Feedback

238,526 reviews

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
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Party- und Abendkleider
October 25, 2021

Very fast order processing and delivery, absolutely serious and recommendable company.

Date of experience: October 25, 2021
GB
1 review
0 helpful votes
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Very poor quality
November 24, 2021

Poor quality, cheap material, poor fit and nearly impossible to return

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 25, 2021
Australia
1 review
0 helpful votes
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Dress looks nothing like the picture
November 24, 2021

The dress was purchased to attend a wedding (my daughters). The dress looks nothing like the picture. I shall return it for a refund

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 24, 2021
GB
1 review
0 helpful votes
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Chic top
October 25, 2021

I love the styles but was worried about the sizing guides. I was not sure that it would fit ok. I had medium and I am size 12 normally. It fitted perfectly

Date of experience: October 24, 2021
Tennessee
1 review
0 helpful votes
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Never should have made the purchase
November 24, 2021

Out of the three items purchased only one item fit. Shipping took a while as well couldn't track the package at all

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 24, 2021
New Zealand
2 reviews
0 helpful votes
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DO NOT BUY!
November 24, 2021

DO NOT BUY FROM THESE PEOPLE!

They steal from you (I am down close to $500), hold onto your money for weeks and then cancel your order when questioned. They "refund" part of what you are owed and tell you to repurchase at your cost.

When you try contact them, they cut you off from the live chat. They email you, which is just a massive waste of time. Then on Facebook it's more wasted time getting no where.

The clothing is terrible quality, falling apart and nothing like the pictures. When you want to exchange you have to message them for more mess around.

Just lying, stealing time wasters. They also remove bad comments and then block you!

https://www.facebook.com/groups/**************/

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 24, 2021
Michigan
2 reviews
0 helpful votes
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Great response
November 24, 2021

Received order and for the trouble they given a replacement for an item that was damaged.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 24, 2021
Michigan
1 review
0 helpful votes
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Great experience
October 25, 2021

Great experience everything went smoothly, just wish the shipping was a little faster.

Date of experience: October 24, 2021
Virginia
1 review
0 helpful votes
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I need to return items
November 24, 2021

I am unable to reset my password, so I can make a return.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 24, 2021
Minnesota
1 review
0 helpful votes
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Unexpected quality
November 23, 2021

The outfits look just like the pictures, however, the quality was not what I expected

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 24, 2021
California
1 review
0 helpful votes
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Not as described
November 23, 2021

The products look a lot different in person and the material looks totally different

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 24, 2021
France
1 review
0 helpful votes
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Satisfied but...
November 23, 2021

Shopping with Chic Me would be much better if returns could be easier and cheapper... When the product received does not fit with teh one expected, return is quite impossible...

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 24, 2021
Germany
1 review
0 helpful votes
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Wunderbar
October 24, 2021

Ein sehr schöner Laden. Die Kleidung ist von hoher Qualität und schön, schnelle Lieferung. Vielen Dank

Date of experience: October 24, 2021
New York
1 review
0 helpful votes
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Shipment arrives on time
October 24, 2021
Updated review

I love the items I purchased just need one size up in jackets.

Date of experience: October 24, 2021

Awesome price with quality
October 17, 2021
Previous review

Awesome price with quality

Date of experience: October 16, 2021
Nevada
1 review
0 helpful votes
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Bad experience, one of the worst stores, poor quality, the worst customer service, more than a month to receive my order and it arrived of very low quality, never in my life I buy with them again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 24, 2021
Washington
1 review
0 helpful votes
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Disappointing
November 23, 2021

I purchased 7 pieces. It was an easy process. It took about 2 weeks to arrive. Only 1 of the items looked and fit like the web descriptions. I decided to keep 3 items and return the other 3 because they didn't fit well at all. I sent a help ticket and explained I needed to return 3 if the 6 items. I was hassled to accept a 10% and keep the items. But I just wanted to return them. After 4 days of back and forth haggling they finally gave me the return address. I returned my items with delivery confirmation. A week passes with no refund. I messaged them again. Finally after 35 days I received my refund. The process was exhausting.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 24, 2021
Canada
1 review
0 helpful votes
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Awesome
October 24, 2021

The order is quick n love them and the right size and I've ordered twice I thinks and love ordering from this site n thank u all for the quick mail

Date of experience: October 24, 2021
Texas
1 review
0 helpful votes
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Received all items
October 24, 2021

Will shop here again. Some items run a little small.

Date of experience: October 24, 2021
GB
1 review
0 helpful votes
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Cheep quality
November 23, 2021

Cheap quality and poor as still awaiting dress. Will not use again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 24, 2021
Texas
3 reviews
0 helpful votes
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Snake skin shoes
October 24, 2021

It was good but it a while for me to get them. Hopefully my next order want take that long.

Date of experience: October 24, 2021