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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Was not easy to buy as a guest.
The blazer I ordered was actually a cardigan. Trouser was huge on me and I had to sew.
I did receive the four items returning three of them
Buy it, you keep it! They are the WORSE for returns. They are asking for package weight on a flat rate package and claims they can not issue a refund washout the package weight. I am not asking for postage refund. I paid my postage, only asking to refund the items I returned. They keep giving me the run around. Can't "talk" to anyone all you get is submit a ticket. You can only talk to someone if you are "buying". Their clothing are good for the most part but not great. I swear this was the WORSE return experience I have ever had. I wish I can give them 0 star. I will NEVER order from them again.
It was great my favorite place to shop. I try to shop with chic me at least once a week
MUITO BOA EXPERIENCIA ATÉ HOJE, QUER NA QUALIDADE DOS ARTIGOS, COMO EM TODO O PROCESSO DE AQUISIÇÃO,
All the items I ordered are cheap knock offs. Don't expect to receive quality items that look like the picture. I paid for expedited shipping, items arrived way late. Tried to cancel my order before items shipped, my inquiry was never even acknowledged. Good luck trying to return anything!
Long wait for order but that was ok didn't need order in a hurry for what i paid and to get two that don't fit disappointing my heart was crush
It took a long time to receive, but I was really looking forward to it being that I had a great experience with the last few shipments.
Ik plaatste goederen in de winkelwagen, bestelde en nam na ongeveer 10 dagen contact op met de service. De bestelling is aangekomen. Bij gebruik van de dienst is het prettig/communicatief. De kleding is goed.
No no never Paket kam Mitte Oktober aus China alles zu klein und billig im Aussehen.
Some clothes are hit and miss you got to check the fabric. Great designs though. I love the skirts and dresses. Great quality. I am size 10/12 so I order XL that fit well
Easy to find what I need. Price is great. Material is great too. Very comfortable and sexy.
Overall amazing. Superb customer service and wait time was not as long as expected.
I would never purchase from them they're all Asian sizes and I measured myself and they're all tiny sizes worst customer service ever won't give me a full refund I will never buy from them
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

