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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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This is a fraudulent establishment, their main aim is to scam people. I'm not sure where all these good reviews are coming from but am pretty sure this company has everything to do with it. I purchased 5 outfits, I received only one which came from Compton California address, very poorly and cheaply made outfit, no receipt in it, nothing, I tried to return it but the company will not give me a return address or issue me a refund, I still haven't received the rest of the items and I'm pretty sure I won't. I had to cuss them out on their promo site before someone got in contact with me but it still didn't yield any result, they asked for the order number which I provided, they asked for the exact outfit number I provided, that's not enough, they asked me why I wanted to return it and i told them it was garbage, and they wanted me to take a pic of the dress..., I had to put a stop and demand for my money. I have reported this company to law enforcement online, and I'm hoping more people should. What bothers me is why this company have been allowed to defraud people for this long. This is my first time buying from this company and it was a nightmare... BEWARE!
My order took almost a month to arrive. I no longer needed the dresses for the events I hate planned in October.
Good service and good waiting time but didn't like product that much
I will never buy anything from ChicMe I have never experienced just a push back to return something and make you pay for shipping cost not even the taxes I paid for the dress where refunded
I love it. If you're looking for a heavy sweater, this is not the one for you, but as a thermal-quality shirt, it's great.
Shoes run very big, and the gold with the snakes are a different gold than the rest of the show
It took you 20days to deliver my products, I was not in the country when it got delivered, yet you will not give me an exchange that it has been 14days. Every company has 30days refund policy. If you can't refund atleast give me an exchange since I have returned the products
Variety and friendly user………………………….///////////////
I placed my order with chic me and the delivery wait was very long.
Tried to cancel my order but wasn't successful. Nobody to contact. Did all the necessary points but no such luck.
Order came and Iv no need for the item now. No returns label or details.
Stick with boots which probably won't get worn for some time and can't send back!
Delivery is too long… didnt arrived on time… i had to ask my neighbor to fix it for me so it will fit it
I had orders 2 sizes as unsure what would fit. Not a very good returns procedures hence I am stuck with 2 dresses which I don't required anymore. It's too much hassle to send back. I was offered a £4 voucher which was fine but to use in 7 days or it would expire
It was OK. The sizes are not true. I'm a 1x and ordered a 2x so that I could make sure I had more room to move. Nope! I put it on and it was tight. Once I zipped it up, it felt tighter.
No problems, it was a smooth transaction. Paid for expedited shipping so delivery was great.
Everyone loved the jacket and it came just in time for my video shoot
Excellent and efficient service and on time to wear for a night out
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

