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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Service not bad,,,,,,, but the goods Not so good thank you
Have not gotten my product yet so I can't rate higher until I do
Customer service is terrible. I have been trying to return this product and nobody will respond. The dress measurements are not accurate.
Overall material and sizes not for me… and the refund process isn't easy… couldn't return my items for a full refund had to go back and Fourth with a representative to at least get 30 percent refund of the items… overall never buying again
Don't shop there. The clothes don't look like the picture at all. Material very cheap. I pay postal service to have the items return. It's November I've been waiting for a refund since July. This type of back and forth is absolutely unacceptable. Their phone number don't work. Don't shop there once again. I'm going to get my financial institution involve this company is unreasonable.
My black top was missing an entire black lace up tie. I had to pay for someone to add it in
Leider bin ich nicht zufrieden.
Die rücksendemöglichkeiten sind eine Katastrophe, man wird förmlich dazu gezwungen die Teile zu behalten, ob sie passen, kaputt sind oder nicht.
Werde nicht mehr dort einkaufen.
Was ok I ordered before and I liked it so order again
I would love a refund because this dress can't be worn
Easy to order let's see about returning why do I have to put 50 characters
It was not bad, just one of the outfits didn't fit right... My pants was a little to slack and didn't feel right.
My dress was sexy and my tie dye suit was on point.
The shirt contains shoulder pads which can be seen thru the material and it doesn't "lay" well. The material for the pants is okay but there's too much material for the pants - they don't fit like leggings. The outfit isn't terrible - it will need altering
Returns are nearly impossible. Not user friendly at all. After a series of emails I finally gave up and kept the cheap looking crap I had purchased. I guess they won but I'll never purchase another product from Chic me.
Good prices so far so good now if I just receive what I ordered
Good receiver order in good time and arrived with no damage
DO NOT PURCHASE FROM HERE! I ORDERED ON THE 26TH OF OCT. IT IS NOW THE 11TH OF NOV AND HAVE NOT SEEN ANYTHING. I DID THE CHAT ALL TO BE TOLD MY ORDER WAS SHIPPED AND IT TOOK A WEEK FOR THEM TO TELL ME THAT! I ASKED FOR SOMEONE TO CALL ME, IT WAS TOTALLY IGNORED AND EMAIL WAS DIMISSIVE, I ASKED FOR MY MONEY BACK AND STILL NO ANSWER. SAVE YOUR SELF THE STRESS. I THOUGHT THIS WAS AN AMERICAN COMPANY BUT THE RESPONSE I RECEIVED WAS FROM CHINA. I JUST WANT MY MONEY BACK AT THIS POINT!
Return process is an experience. Working to return the shirt dress
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

