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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Lovely outfit just take longer than expected overall good
Looked great to wear for the holiday. But after receiving it, was unhappy. It was an orange color.
I was a little skeptical at first but decided I would order from this company and I couldn't be happier with my purchases and how quickly I receive them. My order was exactly as described I will order again!
A clean and smooth service. The outfit was appreciated
Commande bien reçue mais le délais de livraison est un peu long
3 out of he 4 outfits were excellent, however one of the dresses was not stitched correctly therefore poor quality i wanted to return it the customer service adviser asked me to pay for the return which was not my fault, and would not offer prepaid return or full refund that affected my perception of your company
Items did not look like the picture, very low quality
Esperando a dar luz para poder ponérmelo es súper fino y viene bien de tamaño
Tried to send the item back because it was to small, Was willing to pay for returning the item and all you offered was to keep the jacket and used code for my next order. I ordered 2XL but you advised 3XL which is what I was trying to get. Therefore I order another item and tried to use the code you provided for 10% off but the code did not work. Once I receive my next order will not be ordering from you again.
Not a fast service but did arrive. Just wasn't pleased with the product I didn't think the picture gives a true representation of the colour or fabric.
Brilliant quick as well as quality
As a first timer I must say I will be back as there are so many options and the fit is great for me
It was a great experience. I would definitely shop again.
I had some rough spots with customer service, taking 24 hours to get back to me and not being able to give me much information on my order status not matching the estimated arrival date. I received my package later than it said I would which bummed me out. But the quality of the items were satisfactory and decent for the price of things and won't fall apart after using once.
Great prices, but shipping took too long. I had to buy a dress off the rack last minute, and I didn't like the dress nearly as much.
ChicMe shipping was much faster than I had expected. Their jeans were great quality and their product are very comfortable. This is my go to site for ordering clothing more especially for plus size! You guys are awesome!
Cheap not worth ordering from. Would never purchase from them again
Serious seller and products arrive fast and on time for my parties
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

