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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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There is a dutch saying: Goedkoop is duurkoop. Wich means: cheap buy is expensive choice. I would never do it again. The models looks nice but the quality is really bad.
Non soddisfacente assolutamente per quanto riguarda la scelta del materiale...
Excellent website, I love shopping here... clothes are absolutely adorable
If I could choose 0 stars I would... This company is TERRIBLE! BUYERS BEWARE. If you place an order and (by chance you you actually receive it) it doesn't fit or is just not quite right, there is NO phone number to call for returns. Also, they sat 14 days to return, but when you do find their email to contact them, they say "we can offer you a 10% refund and you may keep it". Well sorry, but I don't want a 10% money back only to keep an item that A) doesn't fit, and B) I don't even really like! Their customer service is awful, their sizes are WAY off and they will do all they can to not give you back your money. Oh, and BTW, they only give you 14 days from date delivered (according to tracking which might not actually be the date delivered to you) to request your return. I'm pretty sure they delete all of the bad reviews from their actual website too to make it seem as if all of the customers are satisfied. I have found many reviews outside of their website that say just how terrible they are. I wish my husband had paid better attention before wasting his money here.
Order took too long to receive and was not satisfied with the quality of the outfit.
I'm not satisfied with the shipping time which is more than a month.
Everything was good all the way up until I didn't get my product until after Christmas so far so good thank you
My experience was Good. Items were cheap and i love the style
I wish there was more realistic pictures of the fabrics.
I am not happy with my order. I feel like it is made for small bust skinny women. Plus when received the is a mark on the dress.
Génial trop de belles choses les hauts sont magnifiques
Great price and fast delivery. Item is a great statement piece.
The clothes are true to size. Items were really tight.
Ok but was dissatisfied with the top for the black pants
Received on time and products are of great quality
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

