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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,347
This company responds to reviews on average within 18 days

Instant Feedback

238,532 reviews

We monitor reviews for authenticity

Brazil
2 reviews
0 helpful votes
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Gorgeous
December 14, 2021

.. Good product... quality and beauty... happy with the purchase

Date of experience: December 13, 2021
GB
1 review
0 helpful votes
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Great dresses
December 13, 2021

Know your size before ordering. I ordered a medium and as a size 12 fit me perfectly ;) . Beautiful dresses that are actually true to size and well made. Thanks chic me :)

Date of experience: December 13, 2021
Illinois
1 review
0 helpful votes
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Shipping
December 13, 2021

It take so long to receive products. Items stayed in California for 11 days

Date of experience: December 13, 2021
Arizona
1 review
0 helpful votes
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Happy
December 13, 2021

Website is easy. Everything came. Good quality. Shipped and delivered

Date of experience: December 13, 2021
Massachusetts
1 review
0 helpful votes
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Little upset
December 13, 2021

I came late and a different delivery service so it made it hard to track where the package was. But finally received it and the girlfriend is happy.

Date of experience: December 13, 2021
GB
1 review
0 helpful votes
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Website advertise easy return but it's absolutely not. After received those dresses after long wait. Quality of the dresses are shocking. Therefore i applied for refund
Customer service replied and They said they can't do full refund so they offered me 10% off next purchase I got to keep the dress as I have to pay the postage fee for return. I rejected and they said max they can do is 20% refund and I got to keep the dress. No! I don't care how much is the postage fee I'm sending the dress back for full refund!
I spent over £20 to send 3 dresses to AMERICA which those dresses are from
China! Never going to order from chic me again!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 13, 2021
GB
1 review
0 helpful votes
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Lovely dress for that special occasion
December 13, 2021

Very happy with my shopping experience with Chic Me.
Easy site to browse and buy from

Date of experience: December 13, 2021
Maryland
0 reviews
0 helpful votes
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I like the outfits but shipping time and sizes are often misleading

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 13, 2021
GB
0 reviews
0 helpful votes
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?
January 12, 2022

I ordered an item (not yet received) tried to get through to customer service and to no avail because now the cost of the item in my reaccurring payment on my banking app when I never signed up to anything. Still need that deleted please and thanks

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 13, 2021
North Carolina
0 reviews
0 helpful votes
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Still haven't received another order
January 12, 2022

I had ordered a pair of pants the week after I ordered the hoodie and still have not gotten those with no word from chic me.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 13, 2021
North Carolina
1 review
0 helpful votes
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Overall Satisfied
December 13, 2021

Shipping took longer than expected but all products arrived in good shape

Date of experience: December 13, 2021
Texas
1 review
0 helpful votes
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My order
December 13, 2021

The fit was wonderful. There was NOTHING wrong with my order. I love it.

Date of experience: December 13, 2021
Massachusetts
0 reviews
0 helpful votes
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Shipping
January 12, 2022

This time took so much longer and I am still waiting on one jacket

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 13, 2021
Poland
1 review
0 helpful votes
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Products
January 12, 2022

Love the clothes from there always use this website

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 13, 2021
Ireland
1 review
0 helpful votes
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Party dress
January 12, 2022

Good site nice clothes not expensive would recommend to my friends

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 13, 2021
GB
1 review
0 helpful votes
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Amazing
December 13, 2021

Lovely clothes just a little too big but I am very small.

Date of experience: December 13, 2021
GB
1 review
0 helpful votes
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Sizes too big
January 12, 2022

When asked for refund was offered every alternative under the sun then eventually when they agreed was told had to be within 14 days of getting the items so wouldn't have been possible due to the delay they caused trying to not accept returns.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 13, 2021
GB
1 review
0 helpful votes
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Contrast long lace sleeve dress
January 12, 2022

Nice website and choice of clothing, and quick delivery. Dreadful experience trying to return the item I ordered and I now have a dress I cannot wear as it does not fit.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 13, 2021
California
1 review
0 helpful votes
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Not buying again
January 12, 2022

Ships from China. No way of tracking the shipment until it reaches USA. The ETA is not accurate. There's no way to speak to someone should you need to update your order.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 13, 2021
Louisiana
1 review
0 helpful votes
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SLOW shipping
January 12, 2022

Don't be in a hurry to get your orders. Shipping is so slow, I had to buy something else because this took over a month to arrive

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 13, 2021