Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Know your size before ordering. I ordered a medium and as a size 12 fit me perfectly ;) . Beautiful dresses that are actually true to size and well made. Thanks chic me :)
I came late and a different delivery service so it made it hard to track where the package was. But finally received it and the girlfriend is happy.
Website advertise easy return but it's absolutely not. After received those dresses after long wait. Quality of the dresses are shocking. Therefore i applied for refund
Customer service replied and They said they can't do full refund so they offered me 10% off next purchase I got to keep the dress as I have to pay the postage fee for return. I rejected and they said max they can do is 20% refund and I got to keep the dress. No! I don't care how much is the postage fee I'm sending the dress back for full refund!
I spent over £20 to send 3 dresses to AMERICA which those dresses are from
China! Never going to order from chic me again!
Very happy with my shopping experience with Chic Me.
Easy site to browse and buy from
I like the outfits but shipping time and sizes are often misleading
I ordered an item (not yet received) tried to get through to customer service and to no avail because now the cost of the item in my reaccurring payment on my banking app when I never signed up to anything. Still need that deleted please and thanks
I had ordered a pair of pants the week after I ordered the hoodie and still have not gotten those with no word from chic me.
Shipping took longer than expected but all products arrived in good shape
Love the clothes from there always use this website
Good site nice clothes not expensive would recommend to my friends
When asked for refund was offered every alternative under the sun then eventually when they agreed was told had to be within 14 days of getting the items so wouldn't have been possible due to the delay they caused trying to not accept returns.
Nice website and choice of clothing, and quick delivery. Dreadful experience trying to return the item I ordered and I now have a dress I cannot wear as it does not fit.
Ships from China. No way of tracking the shipment until it reaches USA. The ETA is not accurate. There's no way to speak to someone should you need to update your order.
Don't be in a hurry to get your orders. Shipping is so slow, I had to buy something else because this took over a month to arrive
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

