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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,268
This company responds to reviews on average within 16 days

Instant Feedback

238,261 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Better photos
January 16, 2022

Like the dress, Photos should be more detailed, the way she is standing you can't tell the dress scrunched up on the side a little misleading had to get altered. Ruched means scrunched

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 17, 2021
Colorado
1 review
0 helpful votes
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Shipping
January 16, 2022

Paid for express shipping but package still took almost a month to get to me

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 17, 2021
Ohio
1 review
0 helpful votes
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You are taking a BIG chance!
January 16, 2022

I took a big chance to see on what I would receive as far as what I selected on the website it's a 50-50 chance you will receive with the items of pictures on the website or not!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 17, 2021
Florida
1 review
0 helpful votes
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Lots of fun
December 17, 2021
Updated review

So many choices! And they kept me up to date about shipping the entire time.

Date of experience: December 17, 2021

Not enough choices
November 12, 2021
Previous review

Not enough choices

Date of experience: November 11, 2021
Virginia
1 review
0 helpful votes
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Camo print trench coat
December 17, 2021

I love it. It's very comfortable and easy to wear.

Date of experience: December 17, 2021
France
1 review
0 helpful votes
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Rapidité de service
December 17, 2021

Livraison / réception rapide directement dans ma boîte aux lettres sans avis de passage. 1 robe en rupture de stock qu'ils ont reaprisionnner en 3 jours

Date of experience: December 17, 2021
Florida
1 review
0 helpful votes
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WRONG DRESS SENT TO ME
January 16, 2022

I ordered a dress a month ago. Chicme sent me the wrong dress. I emailed and notified them, a person name Lucy stated they are unable to correct their mistake and just ignored it. Be careful customers! Once you make a purchase, if wrong products received, you will lose your money. There is no replacement or correction.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 17, 2021
GB
1 review
0 helpful votes
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Not too shabby
January 16, 2022

Shipping time was a few weeks but overall not bad.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 17, 2021
Switzerland
1 review
0 helpful votes
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Everything is ok thank you for your service
Satisfied

Date of experience: December 17, 2021
GB
1 review
0 helpful votes
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2 beautiful dresses
January 16, 2022

Unfortunately the sizes of the dresses were very odd. I wanted to send them back but would vost me half of the price of the dresses which I found shocking. Now stuck with 2 dresses I can't do anything with. I did get a discount but it was s fraction of the 2 dresses combined. Very disappointing

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 17, 2021
France
1 review
0 helpful votes
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Originalité
December 17, 2021

Ma livraison est conforme à ma commande
Je suis très satisfaite des articles reçus

Date of experience: December 17, 2021
GB
1 review
0 helpful votes
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Dreadful and a waste of money
January 16, 2022

Horrible. Clothes where in wearable sizing is bad material is cheap and over priced
Tried for the first time and won't be buying again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 16, 2021
Canada
1 review
0 helpful votes
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My pants rock
January 16, 2022

I like the pants. They arrived quick. I would definitely order other items for sure.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 16, 2021
Louisiana
1 review
0 helpful votes
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My daughter ordered her 17th bday dress from chicme and did a rush shipping for an extra $20! She reached out to them and they said the package would be delivered. Well we live in Louisiana all the shipping info was correct and my daughter dress was delivered to a residence in MOBILE, AL! They have not issued a refund even though I keep requesting a FULL refund because it wasn't our fault it was theirs! NEVER order from this company! They do not care about their consumers! I've been going back and forth on a chat customer service over my money being refunded which would be the right thing to do knowing we never got the dress! I attached pictures of the tracking, the address it was delivered too, and bank statement where they took the money out! Again NEVER order from this company and I'm going to put a review on every site that I can to warn other people so they won't be taken advantage of like we were!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 16, 2021
New York
1 review
0 helpful votes
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Not as described
January 16, 2022

Doesn't fit tight and returning process is nearly impossible.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 16, 2021
Illinois
1 review
1 helpful vote
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I ordered these items on November 16. Two weeks after that, I started emailing about my order noticed the tracking number they provided me wasn't valid fast forward December 11 I received email stating items was delivered a whole lie I contact local post office for them to investigate all the way to corporate office 4 days later they found out the items was never ship they are using recycled a tracking numbers generate a delivered scan post office sent me and email to show them the item never arrived to Illinois for it to be delivered to me and the still acting as if I'm wrong this place is a joke stealing from people who trying to support they business 155 dollars and no items Suzy keeps sending emails 24 hours after you email with short and rude response I'm fed up I'm calling a lawyer don't order from them you would do better by flushing your money down the drain

+8
Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 16, 2021
Florida
1 review
0 helpful votes
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Do not like
January 16, 2022

Would have rather seen the items in person before I bought it

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 16, 2021
GB
1 review
0 helpful votes
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Could be better
January 16, 2022

Quality issues with clothes. What you see on website does not reflect in actual products

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 16, 2021
Canada
2 reviews
0 helpful votes
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Not ordering again
January 16, 2022
Updated review

It was easy to use
Make sure you measure your size. I didn't I just ordered bigger size but didn't fit

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 16, 2021

It was easy to use
November 11, 2021
Previous review

It was easy to use

Date of experience: November 11, 2021
New York
1 review
0 helpful votes
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Many of these items are not flexible or allow stretching in the necessary areas. Shipping does take a bit as it is coming from China and must go through customs etc. Two weeks is the longest so far for my items to be received.

Date of experience: December 16, 2021