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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,269
This company responds to reviews on average within 16 days

Instant Feedback

238,265 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Great!
December 18, 2021

Great item and great delivery. Thanks! Really happy and would
Recommend

Date of experience: December 18, 2021
Germany
0 reviews
0 helpful votes
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I received this order and tried all ordered clothes.
They all didn't fit me and 2/3 wasn't the same as shown on the pictures when I ordered.
So, consequently I wanted to send all items back.
I contacted the support and they tried to persuade me to keep the things and get 10% off for my next order … (sorry, which next order?).
I disagreed and demanded my money back. So again they tried to persuade and get a refund of 20% from the value. Hello? The things DO NOT FIT! What should I do with them?
So, I disagreed again and demanded AGAIN to get my money back!
And it started with the same game, they offered me 30% of persuade. Until I get more and more angry! So finally they said „please send it back to USA."
Ok, so where is the Retour Label?
„Oh-no no. It's on your OWN money!" I payed about 40€ (!) just to send somethin‘ back that DO NOT FIT AND WAS NOT AS DESCRIBED.
So, to all future customers… if you"re from Europe, please DO NOT order.
The quality is by the way the cheapest way to produce clothes fast and a lot of it. Safe your money and buy local stuff.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 18, 2021
Germany
1 review
0 helpful votes
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Guter Shop
December 18, 2021

Bin zufrieden. Problemlösung war gut. Tolle Produkte

Date of experience: December 18, 2021
GB
1 review
0 helpful votes
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?
December 18, 2021

Customer service good, delivery good but product not great quality for the price. Photo deceiving

Date of experience: December 18, 2021
France
0 reviews
0 helpful votes
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Avis négatif
January 17, 2022

La non possibilité de retour rends ce Site pas agréable. Je ne commanderai plus

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 18, 2021
GB
1 review
0 helpful votes
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PVC smelt like fish
December 18, 2021

Delivery takes a long time the pvc smelt bad the blazer dress was lovely but sequins was cattered and not enough of them

Date of experience: December 18, 2021
New York
1 review
0 helpful votes
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.
December 18, 2021

...

Date of experience: December 18, 2021
GB
1 review
0 helpful votes
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Far too small for sizing
December 18, 2021

Nice tops but sizing issue I have nothing else to say

Date of experience: December 18, 2021
GB
1 review
0 helpful votes
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Very good and dress arrived on time
December 18, 2021

Very good and would recommend to others if they wanted an outfit for a specific occasion

Date of experience: December 17, 2021
Pennsylvania
1 review
0 helpful votes
Follow Lori G.
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Horrible customer service if you try to return anything they keep asking you do you want 10% do you want to keep it for 10% and they just don't give you a yes you can return it and when you do return it they never give you a refund they keep asking you how much it weighed Hoa you're printing it out from your house because all the port post office is are closed in the United States so you have to print a label out from your house so you don't have a week but you do have proof that you shipped it but I don't wanna hear that so don't order from them because the sizing is off anyway horrible company

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 17, 2021
Pennsylvania
1 review
0 helpful votes
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First purchase
January 17, 2022

This was my first purchase and the delivery time was too long I have to wait almost three weeks m, one of the dresses was ripped in the front, the front part of the dress I don't like it.
Overall I don't like the experience purchasing in this website.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 17, 2021
Texas
1 review
0 helpful votes
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First time on ChicMe
December 18, 2021

I LOVED browsing through every clothing section of the website but for some clothes such as lingerie, I hoped there regular sizes instead of just skinny. Other than that, you have amazing taste in fashion!

Date of experience: December 17, 2021
Canada
1 review
0 helpful votes
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Great
December 18, 2021

Very good…I hope it's true to size. I ordered here before so it should be good

Date of experience: December 17, 2021
GB
0 reviews
0 helpful votes
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Horrible service
January 16, 2022

Was not granted my refund although the item passed for acceptable to return, (would still like my refund and return), service over whatsapp was unprofessional and inefficient.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 17, 2021
Texas
1 review
0 helpful votes
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Do NOT waste your money
January 16, 2022

Bad value cheap product too expensive deceptive looking pic

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 17, 2021
GB
1 review
0 helpful votes
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Great dress
December 17, 2021

Took a few weeks to be delivered. But that was ok as not needed till January..

Date of experience: December 17, 2021
Texas
2 reviews
0 helpful votes
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Product Review
December 17, 2021

I love the product, however, the shipping time was absolutely too long.

Date of experience: December 17, 2021
Canada
1 review
0 helpful votes
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Madame
December 17, 2021

J'ai bien reçu ma commande tout était parfait je vais certainement recommandé

Date of experience: December 17, 2021
New York
1 review
0 helpful votes
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Sizing Off
January 16, 2022

I ordered this puffer jacket in an XL. It is more like a medium. The sizes are wayyyy off. So ladies if your an XL this jacket is not for you.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 17, 2021
Louisiana
1 review
0 helpful votes
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Plaid Shirt
January 16, 2022

The shirt look beautiful, love the length but it came in total different from the one showing.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 17, 2021