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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,244
This company responds to reviews on average within 16 days

Instant Feedback

238,134 reviews

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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Customer service
December 25, 2021

Very good service, fast delivery, efficient tracking. Clothes were good quality, overall happy with purchase

Date of experience: December 25, 2021
GB
1 review
0 helpful votes
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Great
December 25, 2021

Delivery was really quick and jumper was as in the picture. Quality also good

Date of experience: December 25, 2021
California
1 review
0 helpful votes
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January 24, 2022

The entire experience was fine. Received fast timing and smooth delivery. Although the alpha did not fit in the material is not as expected

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 25, 2021
GB
1 review
0 helpful votes
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Great
December 25, 2021

Great quality product, great delivery time scale will be ordering again

Date of experience: December 25, 2021
GB
1 review
0 helpful votes
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I'm out
January 24, 2022

Unfortunately my experience of getting a refund has been so long winded, that I won't be buying again from here. The quality of the clothes isn't all that. Most of it is print work on stretchy material. It'd often not quality material or patterned or embroidered like you envision. Some items arrive. Some items come different to that in the picture. The process for requesting a refund is ridiculous. And long winded. And often as I live outside of the country I am expected to pay for the return of the item which often means I have to spend more than the item cost me. Or accept a small percentage and keep an item that was faulty/ doesn't fit/ isn't as seen on the website. Madness.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 25, 2021
France
1 review
0 helpful votes
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Super
December 25, 2021

Arrivée vite et de très bonne qualité. Les matières des vêtements sont top

Date of experience: December 25, 2021
Hungary
1 review
0 helpful votes
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Köze sincs a képen látható ruháknak a kiküldött "áruhoz"

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 25, 2021
Texas
2 reviews
0 helpful votes
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Two piece suits
December 25, 2021

Great items and good delivery on time for Christmas.

Date of experience: December 24, 2021
Texas
2 reviews
0 helpful votes
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Cheap and it shows!
January 24, 2022

Colors are dull and fabric is cheap. Shipping was pitiful. I will never order from this place again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 24, 2021
Florida
1 review
0 helpful votes
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Not happy with the products at all
January 24, 2022
Updated review

Return is not easy. Pictures don't match what it looks like in real. Poor quality materials.
Not ordering again return to difficult. Just had to throw it away

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 24, 2021

Return is not easy
November 20, 2021
Previous review

Return is not easy

Date of experience: November 19, 2021
Ohio
1 review
0 helpful votes
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My ChicMe gear
December 25, 2021

Love the products very nice selection of everything I love

Date of experience: December 24, 2021
GB
1 review
0 helpful votes
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Good
December 25, 2021
Updated review

Good site, good products, decent prices, fair delivery time b

Date of experience: December 24, 2021

Good products with good reviews
November 17, 2021
Previous review

Good products with good reviews

Date of experience: November 17, 2021
Louisiana
1 review
0 helpful votes
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Good experience
December 25, 2021

It took a long time to receive so make sure you dont need this immediately

Date of experience: December 24, 2021
California
1 review
0 helpful votes
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Nighty
January 23, 2022

I recieved this item 11/2 months after I ordered it. The lining where the white feathers are, they are coming apart at the seems.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 24, 2021
GB
1 review
0 helpful votes
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The post and packaging is good
January 23, 2022

The item is not the same like on a catalogue pictured!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 24, 2021
Illinois
1 review
0 helpful votes
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Shopping online was easy, but the delivery process took to long and the fact that no information shows where the company is until after you pay.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 24, 2021
California
1 review
0 helpful votes
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Horrible and cheap clothing line. Clothing is cheap and costume like. They DO NOT REFUND YOUR MONEY. I returned 5 items and after several corresponding emails, I never received a refund. Don't waste your money!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 24, 2021
GB
1 review
0 helpful votes
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Green sequin dress too big.
January 23, 2022

Ok. Unhappy as I couldn't send it back after 14days. Was a Christmas present. Ordered earlier. But cannot return.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 24, 2021
France
1 review
0 helpful votes
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REMBOURSEMENT
January 23, 2022

Au total dépensé 25€ (avec les frais d'envoi), remboursé 9€
Vraiment très déçue

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 24, 2021
GB
1 review
0 helpful votes
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Xmas gift
January 23, 2022

Both garments are smaller than expected
Waited for delivery a little longer than I expected

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 24, 2021