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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Very good service, fast delivery, efficient tracking. Clothes were good quality, overall happy with purchase
The entire experience was fine. Received fast timing and smooth delivery. Although the alpha did not fit in the material is not as expected
Unfortunately my experience of getting a refund has been so long winded, that I won't be buying again from here. The quality of the clothes isn't all that. Most of it is print work on stretchy material. It'd often not quality material or patterned or embroidered like you envision. Some items arrive. Some items come different to that in the picture. The process for requesting a refund is ridiculous. And long winded. And often as I live outside of the country I am expected to pay for the return of the item which often means I have to spend more than the item cost me. Or accept a small percentage and keep an item that was faulty/ doesn't fit/ isn't as seen on the website. Madness.
Köze sincs a képen látható ruháknak a kiküldött "áruhoz"
Great items and good delivery on time for Christmas.
Colors are dull and fabric is cheap. Shipping was pitiful. I will never order from this place again.
Return is not easy. Pictures don't match what it looks like in real. Poor quality materials.
Not ordering again return to difficult. Just had to throw it away
Good site, good products, decent prices, fair delivery time b
It took a long time to receive so make sure you dont need this immediately
I recieved this item 11/2 months after I ordered it. The lining where the white feathers are, they are coming apart at the seems.
The item is not the same like on a catalogue pictured!
Shopping online was easy, but the delivery process took to long and the fact that no information shows where the company is until after you pay.
Horrible and cheap clothing line. Clothing is cheap and costume like. They DO NOT REFUND YOUR MONEY. I returned 5 items and after several corresponding emails, I never received a refund. Don't waste your money!
Ok. Unhappy as I couldn't send it back after 14days. Was a Christmas present. Ordered earlier. But cannot return.
Au total dépensé 25€ (avec les frais d'envoi), remboursé 9€
Vraiment très déçue
Both garments are smaller than expected
Waited for delivery a little longer than I expected
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

