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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I would never order from this website again. I ordered my jumpsuit and it took weeks to come. When it arrived it did not fit and it was to short. I had no return labels as i had to contact support. They then tried to give me up to 20 per cent back and keep the item. I said that i wanted a full refund due to it not fitting. After a while they gave me the return address but it would cost me more to send it back. I would not recommend this website and would never order again
I did not receive my order! Contact customer service and no response
Great service but the garment was poor quality garment
My experience shopping at Chic was nice for the prices and selections
Not great I would not buy again I expected better.
War alles nach 1x waschen weg. Sehr sehr schlechte Qualität
Not good quality for the price paid. Also was not able to track the package with the tracking number provided. Extremely disappointed with the quality and the service.
I received the x-large that o ordered but it was so very small it looked like an exrta small! Shipping too a long time as well.
I order from chic me because of the unique style and flair I always find in the items they sell. I can get a cute outfit that pops for $20-$30 and pair it with a Louis pump or tennis shoe and crossbody and I literally look like a million bucks… effortlessly!
Nit worth money 21 pound every picture shows dressing gown an you don't get it not happy to expensive for such a small item
I absolutely love this jumper very stretchy great material I will be ordering off this site again!
The product was trash! I will not recommend this company for online shopping. If anything, I should get a refund.
I placed two orders - honestly forgot about one and the other I was really looking forward to for my birthday. The shipping said it would make it to me two days before my birthday here it is 2 weeks after and I still have t gotten it - with no shipping update and I asked to cancel it several time but I was told no - I doubt I'd consider ordering anything else due to the false info and not guaranteed to come in the size I ordered - this was a terrible terrible experience I had to stop my friends from ordering because I didn't want them to be disappointed like I was for my birthday- extremely disappointed- I had to spend more money and find something quick to replace a
Dress I really wanted - now the clothes are on the way and I have no use for them whenever they arrive and I would have to pay to ship them back myself so it's useless but I do like the jacket that I received
Shipping dates definitely needs to be be updated in real time because that'a ruining people lives esp mines - I should be able to get. Full refund because of it
Worst customer service. I order two pajamas. First one on on Nov 19, plenty of time to get the order before needing it. Never received it, and they ended up shipping another pair without even asking me and now won't issue me a full refund
Disappointed with the quality of the products for the money spent.
I ordered my items on 11/26/2021 I haven't received anything yet. Customer service is horrible, they took my money immediately but they haven't worked on getting my order to me yet. I'm so disappointed. This site is horrible. For your peace of mind, and to get value for your hard earned money, DO NOT ORDER FROM THEM.
Very good service, fast delivery, efficient tracking. Clothes were good quality, overall happy with purchase
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

