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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I asked for a refund due to being dissatisfied with the items as they were too small and horribly made. I got a run around for awhile before I was finally offered a 50% refund as a final offer. I will not shop this business again.
In addition to this item looking completely different from that depicted in the photo (item looks extremely cheap with absolutely poor quality of material), item took longer than outlined to be delivered. The anticipation was in vain considering the disappointing item.
It was so much nice looking items but everything was good
Easy to order
Hard to get a refund
Won't use the company again
I ordered back on the 9th of December and there is still no update on where my package is... Never again will I use this site again. It shouldn't take this long. Or at least communicate better..
Disappointed with the look of the clothes, but shopping for them was fun! Couldn't wait to receive them. When they came I was totally disappointed. Not worth sending back.
Bought 2 dresses, both arrived when expected and was as advertised, would shop here again
Next year I'll order in October…. Overall good experience!
The quality of the shorts and top were disappointing they looked Better in the photograph
NEVER AGAIN! Do not order from CHICME. I ordered a Christmas long sleeve. Very cheap quality, poorly made and did not fit. I had to pay for my own shipping as they refuse to pay for any shipping for returns. FYI - they only allow returns within 14 days from date of YOUR ORDER. Then, they refuse to refund you any monies. Save yourself money and disappointment. I will never use this cheap company again.
I think your uk sizing needs to be sorted I ordered the same size for both one was tight one was bog
Was not timely in arriving which meant it missed the occasion I wanted to wear the item for.
Was all too good to be true
Won't be using ChicMe again
Je viens de recevoir mes achats…très très très déçue…tout est trop petit et j'avais pris mes bonnes grandeur… et pas de bonne qualité, en plus d'avoir payer des frais de taxes etc etc, plus jamais je vais faire venir quelques choses chez votre site et c'est certain que je vais en parler à mes amies….
Une cliente pas satisfaite du tout
Denise Ste Marie
I ordered four outfits from them and none of them looks like the ones on the website. The material was cheap and when I requested a refund they just stopped answering me. I would definitely not recommend shopping here.
The delivery service is always around 3-4 weeks as expected from previous orders placed. I was really disappointed in the quality of my items this time paying good money only for my items to be very discoloured and poor quality. Nothing like I've ordered before
I was very disappointed in chic me... I will not use this site again unless I order well in advance... I wanted my outfit for a Christmas do... it came 5 weeks after ordering... bit of advice order in plenty of time
Bought for Xmas fits lovely and it's nice and soft and comfortable
Awful quality, would never but anything else from here
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

