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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,365
This company responds to reviews on average within 18 days

Instant Feedback

238,560 reviews

We monitor reviews for authenticity

Virginia
3 reviews
0 helpful votes
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Quality
February 4, 2022
Updated review

I thought it would be sweater material but it is polyester

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 5, 2022

Great prices
November 27, 2021
Previous review

Great prices

Date of experience: November 27, 2021
District of Columbia
1 review
0 helpful votes
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Pretty but late
January 5, 2022

I ordered the pretty jumpsuit 3.5 weeks before a holiday event I was attending. It was delivered too late and I had to purchase something different to wear,

Date of experience: January 5, 2022
Texas
2 reviews
0 helpful votes
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Bad advertising
February 4, 2022

Every time I order from this company I'm disappointed. They never you an outfit or piece of merchandise that looks like what's being advertised on the website.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 5, 2022
Virginia
1 review
0 helpful votes
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Easy check out, I was very pleased with the return of items.

Date of experience: January 5, 2022
GB
1 review
0 helpful votes
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Rubbish!
February 4, 2022

Did not arrive in time for Christmas! We received numerous mails saying waiting to be dispatched! What was the problem, when it arrived it was small enough to come through the letterbox!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 5, 2022
Denmark
1 review
0 helpful votes
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100% as expected
January 5, 2022

Ordered from Denmark, exactly as displayed and described, fair shipping time, 100% satisfied :)

Date of experience: January 5, 2022
GB
1 review
0 helpful votes
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No quibbles
January 5, 2022

Ordered, received, wife is happy! What more could I want?

Date of experience: January 5, 2022
GB
1 review
0 helpful votes
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Don't use this website! Don't buy! It is not true that it is ok to return an item. The Custumer service persuade you to accept a voucher 10% discount (after I spent £187) to buy more things. I explained that colour, quality, lengths of the clothes are all wrong and didn't like the experience). They refuse to pay even within the correct return date. At first, you will experience that the return page doesn't work. Then, I wrote them an email and nobody replies. Then, they replying saying their company is in USA and it is too far to send the clothes. They ask you to accept 10% discount on next purchase. I refused, I asked for my money back as promised, they offer 20% discount. I explained, the clothes are absolutely not like described apart for 1 over 8 pieces, I don't wish to shop with ChicMe ever again. I have involved Custumer UK client service and the police. Thinking they do this to lots of young girls and refuse refund is terrible!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 5, 2022
NL
1 review
0 helpful votes
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Heel mooi
January 5, 2022

Heel mooi sommige zijn qua kwaliteit beter dan andere artikelen

Date of experience: January 5, 2022
GB
1 review
0 helpful votes
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Comfortable and funky
January 5, 2022

Fast and Efficient service. Great quality clothing true to size.

Date of experience: January 5, 2022
GB
1 review
0 helpful votes
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Do not use this company
February 4, 2022

Do not use this company
4wks delivery
No returns label you have to pay yourself
Quality really bad

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 5, 2022
GB
1 review
0 helpful votes
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Very happy
January 5, 2022

Very pleased delivery time as stated even though it was Christmas time still arrived on time

Date of experience: January 5, 2022
Germany
1 review
0 helpful votes
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Bin sehr zufrieden
January 5, 2022

Ich habe das erste Mal bestellt und bin sehr zufrieden.

Date of experience: January 5, 2022
Massachusetts
1 review
0 helpful votes
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Happy customer
January 5, 2022

Products were exactly as described and pictured. Lovely material, accurate sizes, good value. Delivery took around 2 weeks.

Date of experience: January 5, 2022
France
1 review
0 helpful votes
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Globally good services and products
January 5, 2022

Really good customer support via the chat even in case of out of stock articles. Really kind people to chat with. Really good shipment tracking.

Date of experience: January 4, 2022
GB
1 review
1 helpful vote
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Clothing
February 4, 2022

Long delivery date no instructions to return, poor quality on 1 of 2 items, no customer service

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 4, 2022
Pennsylvania
1 review
0 helpful votes
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Some what satisfied
January 5, 2022
Updated review

It feels like you guys have an automated Chat Customer Service. I felt like my comments were not read, the response would be the same verbiage and kept changing the refund price by 15% increments. I felt as if I kept on insisting I may have received my 50% off, instead I just accepted the 30% credit return but I shouldn't have to ask for it more than 3 times. The item was incomplete, I should have at least been given a chance to return item and replace or received 50% credit.

Date of experience: January 4, 2022

I cant rate until I see product
January 3, 2022
Previous review

I cant rate until I see product.

Date of experience: December 4, 2021
Australia
1 review
0 helpful votes
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Blazer coat and drawstring sets
February 4, 2022

Not bad... good website... little challenging with changing colour selection but all in all good. Not value for money :) would pay more for better finish and material selection.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 4, 2022
Florida
1 review
0 helpful votes
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Just what I expected.
January 5, 2022

No problem at all with my order, everything was very good packaged

Date of experience: January 4, 2022
Australia
1 review
0 helpful votes
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Very happy for great
January 5, 2022

The shopping was good but too much delay because I order the clothes but it takes long time to arrive on time

Date of experience: January 4, 2022