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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
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Returns
Sustainability
Product
Customer Service
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Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Two out of three of the clothing disappoint
With the trousers they were nothing like what was on the picture had my outfit sorted with them for a night out but had to go out and buy more as they was not what they said they was at all
Really looking forward to receiving my order but it arrived after Christmas and unable to track, nice item received though, just wish it was received sooner.
Love the clothes line, I was very satisfied that they came in time for Christmas
We pleased with the time it took for the product to arrive
No automated process for sending back clothes, no customer service available
Wait time not good as the products took over a month to arrive however products are great
First & last time to order. The quality of the fabric is very bad. The designs that you show on your website do not compare with reality.
Took forever to receive which is to be expected but what arrived was very cheap and terrible looking.
Items bought were way too small material not great! The hoodie was xl but it would not fit ac12yr old again the material was awful!
Awesome
The outfit fit perfect… Size, color, everything was perfect. Also really liked that the company reached out to me to see if I received the product.
Not like product at all. Not happy. Don't looks same or fit right
Lovely clothes my first order so hope I'm happy
The gonk t shirt top was lovely and fits as thought but the hoodie was an awful and cheap material and was too small
Took forever to receive it. Quality was not up to par. Will not order again.
I am unable to wear these sandals due to the straps being so stretched out. I cannot keep them on my feet.
Overall I was satisfied with the products, my only issue is the delay in receiving it or how long it takes to get the items. The order was placed in Nov and I almost did not get them in enough time for Christmas, I would have liked to receive them earlier so that I could enjoy them longer before the Holidays were over.
Good received different of the order. Obliged to keep it because it was a birthday gift and had to be offered in time. Frustrated for not receiving my initial order.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members