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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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This maybe the worst site I've ordered from. A lot of their clothes don't look like the pictures. It takes almost two months to get a order even if you pay extra to get it faster. Their return policy is horrible they start your return policy from when you order your stuff. Then only give you 15 days to return or exchange. How can you exchange something you don't have. So when you do get your order the return policy is voided. Meaning if you order on October 1. You have to the October 16 to return whatever, but you won't get your stuff until December. Their customer service is horrible sometimes no one will respond. I'm so frustrated with this site I deleted the app. I do not recommend at all.
Came in timeframe given. Tried to cancel at first but customer service said I could not even though it hadn't shipped yet. Said it was processing so they couldn't stop it.
All 4 tops arrived after Christmas despite ordering on the 1st December.
The quality of the materials are cheap and the sizing is poor ordered large and they were more like size 10. Length of all tops quite short in the body
Alles super... Danke, tolle Artikel in einer fantastischen Qualität!
In the picture these products look amazing. But there are nothing like you would expect. Really poor quality.
I requested to send my dress back as it does not fit and no one got back to me.
Product description true to goods received, but you need to probably go a size up.
Didn't think I would receive my tops in time for xmas but they arrived just in time. Overall Happy with my purchase although the tops look better on the models
I ordered 3 blouses from this company. They all ran small. I immediately wrote to them asking what steps I should take to return the items. They responded because of the high cost to ship back they would offer me a $5 coupon. I misunderstood thinking they would refund the $53 I paid for the items! I waited a week and didn't see a refund to my card. It was the Christmas holiday so I wrote again after the holiday. They said, "you agreed to the $5 coupon (which expired after a week!) and you have passed the 14 day return window, sorry, thats" all we can do." HORRIBLE CUSTOMER SERVICE!
Pics don't look like when you have in your hands. Not satisfied
Ok products took a long time to arrive but was satisfied with the quality
Colour was wrong, didn't like the material, sleeves were over long
Very easy no stress. Very nice and I recommendEd to everyone see it and order. I will order more on my next order
The products I received have a very classy look and tailor like fit. I'm very pleased with how nice Chic Me clothing looks on, it's better then what you can imagine. I highly recommend this site for reasonable fashionable clothing.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

