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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Good the price was right and they had my size that true to size
I did not receive all of my items, and a couple were not sized correctly.
The problem is the bother of packaging, sending and paper work to
Try and get this all corrected. Is it all worth it?
Jacki
It was all good. If I find something else that crosses my interest I'll likely purchase
Had to send several emails back and forth to get it resolved. Wasn't happy with the Customer Service Department at all.
Good quality but everything I ordered was too big.
Quality of product isn't good, not true to size and they refuse to offer full refund or return of item. I will never order from this place again. They must pay people to write good reviews. Fyi: I don't usually do reviews but my experience with this site was one of my worst. BUYER BEWARE!
Rien à dire! Satisfaite de mon achat, j'attendais rien de plus merci
It took me a long time to get my order and then I didn't like the materia
I placed an order and i didn't receive it till over a month later, and my things looked very cheap! Never again
Great outfit enjoyed the experience of the missus in it:)
Delivery not good over 15 days till arrived
Took too long to receive my packages and the product I rate it a five out of 10
Came in 2 weeks late... difficult to track and annoying marketing emails while waiting for package. Tried to unsubscribe emails 3 times... they don't make it easy on you to unsubscribe. Sweater was alright, nothing out of the ordinary really.
Good overall experience... Shipping was delayed, but that is a sign of the times. LGB!
Shipping took longer than expected however happy with the purchase.
I thought I would have received the items before the holidays it took way to long and the way they conduct business is ridiculous and the shirts aren't that nice better in pictures I won't be ordering anymore!
It wasn't a bad experience I just wish my dress would have shipped faster so I could have worn it. Nonetheless it's a cute dress and Chicme has a very nice clothing selection
The shipping was a bit tricky. Really didn't get actual updates with tracking number. Took a couple weeks but was satisfied with product
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

