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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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The express delivery took over a week but I was happy with the items.
The tag says it's small but when my girlfriend tried it it looks like medium, the feather is not attached well and seems if we wash it it's gonna be damaged
Good, good communication. I will order again!
I was sceptic because the delivery took a while but everything came home alright. Thank you!
Article commandé pour le réveillon du 31/12. Livraison annoncée entre le 27 et le 30 décembre, arrivée le 4 janvier. Dommage.
This company is a complete scam! I ordered clothing in the beginning of December and still have not received my order. Ever time I reach out to them it's always an excuse. I asked for my money back ($101.00) and they keep telling me they are checking on my order status. Please do not buy from this website! Below are some of the messages they have sent me…
Very easy to order and fit description exactly very happy with site
Great products overall at a very reasonable price.
I want to return these items. I needed them fir January 1st. They just came and the quality is horrible. Looks nothing like the pictures. Extremely upset. How do I return. I want my refund asap
Chicme offered a percentage of the return because I was unhappy with the product.
Just because my item was not as expected would I bad mouth their company. I was just not satisfied with my item or the refund policy.
Liars. This place has no high class clothes. They steal pictures and its sad beacuse beautiful pictures of clothes and dirt cheap prices dont go together. Think twice then you know your getting crap
Very good, easy & timely. Good selection. Amply variety of styles. Modern, classy, sexy.
Its take so long the shipping!
So its Just a simple product not magic, if u changes the model for a reality mom! It gona be realistic
It gave me a chance to order a larger size and I got a xl not a 2 xl
So, far i like you clothes, it is hard to request size of clothes, i do not know what you would have to do to make sure that the clothes show the correct textures, that make all the difference in the world.
Prompt delivery and such a gorgeous dress. Have bought so many items and all of been of good quality and perfect fit.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

