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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,275
This company responds to reviews on average within 16 days

Instant Feedback

238,290 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Hilary O.
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Fantastic purchase
January 29, 2022

Quick and easy shopping for beautiful products my shoes were a fraction late in coming but chic me answered my email promptly and reassured me they would arrive on time for my event

Date of experience: January 29, 2022
Canada
3 reviews
0 helpful votes
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Complete Satisfaction
January 29, 2022
Updated review

Great prices and a perfect message for Valentines Day. I love the combination and they compliment each other well

Date of experience: January 29, 2022

Quick response and beautiful products
January 21, 2022
Previous review

Quick response and beautiful products

Date of experience: January 21, 2022

Quick and easy purchase from my own chair with no hassles
January 3, 2022
Previous review

Quick and easy purchase from my own chair with no hassles.

Date of experience: January 3, 2022
New York
1 review
1 helpful vote
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Illegally run unethical business! Buyers Beware!
February 28, 2022

I was robbed of my refund after spending $232 plus another $30 to ship back 5 of 7 items.
Chic me claims my 1kg return package is under weight thus I get zero refund?!
How is this ethical? Where is the customer service.
Will be reporting to Better Business Bureau.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 29, 2022
Sweden
1 review
0 helpful votes
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God
January 29, 2022

Well it was easy to order online and get the clothes directly Home to my hometown instead of going away to buy stuff.

Date of experience: January 29, 2022
Colorado
1 review
0 helpful votes
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I order so much from this site
January 29, 2022

It's been amazing truthfully. I live shopping on this site

Date of experience: January 29, 2022
Australia
1 review
1 helpful vote
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Stay Away
February 28, 2022

Don't go near this company they are a scam! I ordered nearly 200 worth of cloths with them for the first time. When stock arrived quality was really bad and fit was very big even though I went with their measurements! I requested a return straight away, they spend the next 3 weeks trying to convince me to keep the stuff and then told me I was out of the exchange period. I had dates on the chats to prove otherwise but they refused to provide me with return details. Do your self a favour and stay away from this company,

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 29, 2022
New York
1 review
0 helpful votes
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Cheap crap only
February 28, 2022

Don't waste your money buying from them. They take forever to ship, and they cost you even more to return their crap back to them. Thieves. The pics on the site are there to fool you into buying from them and what you get is badly made, cheap flims, smelly material junk. Don't say I didn't warn you.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 28, 2022
California
1 review
0 helpful votes
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Thank you.
January 29, 2022

It was a little long to receive my order will once I did I was very happy with it in every way the color the size to look thank you.

Date of experience: January 28, 2022
Georgia
1 review
0 helpful votes
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Clownish looking
February 28, 2022

I don't like the sneak shipping insurance nor do I want email alerts. I also want to do the survey after I receive my package.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 28, 2022
Georgia
1 review
0 helpful votes
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Great follow up customer service
January 29, 2022
Updated review

Love the site... most of the items look as pictured after steaming.

Date of experience: January 28, 2022

Fun site with lots of choices
November 30, 2021
Previous review

Fun site with lots of choices

Date of experience: November 29, 2021
California
1 review
0 helpful votes
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Desanchante
February 28, 2022
Updated review

Very disappointed. Pictures look great as usual. Products are cheap quality and not fitting well.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 28, 2022

So far easy
December 2, 2021
Previous review

So far easy. But let see when I receive the merchandise

Date of experience: December 1, 2021
Missouri
1 review
0 helpful votes
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Female
February 28, 2022

Ordering was ok, shipping took to long maybe because it comes from China. Trying to refund items is difficult

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 28, 2022
Pennsylvania
1 review
0 helpful votes
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.
January 29, 2022

I am well pleased. The size is true to size and the quality of the clothes were good

Date of experience: January 28, 2022
GB
1 review
0 helpful votes
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Will never order on line it is a big regret. I cannot recommend anyone

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 28, 2022
California
1 review
0 helpful votes
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Fraud
February 27, 2022

Bought twice first time went off without a hitch product was ok second time my PayPal information was stolen by someone at this company product from different company urs we're purchased on my PayPal account by someone at chicme co

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 28, 2022
California
1 review
0 helpful votes
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Ok
February 27, 2022

Products are too big and you show them on a small model

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 28, 2022
New Jersey
1 review
0 helpful votes
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Awesome
January 28, 2022

Better than expected! I've ordered before and gotten crap... thanks

Date of experience: January 28, 2022
North Dakota
1 review
0 helpful votes
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I have ordered from ChicMe receiving only moderate quality; not very good clothing. It is good if you want to take a chance on cheap clothing that may not look as shown online. It is EXTREMELY difficult to return an item. My personal experience was submitting a request for a return as the product was not at all what it looked like online. The delay in ChicMe's communication and the back and forth in their messaging trying to get me to keep the items meant that the return then went past their deadline. As a result the company concluded that I was past the deadline to return at that point. I had weeks yet to return the items when I started my return process. I learned a valuable lesson in working with ChicMe. I expect better service when ordering from a company even if I understand the product is less than great quality. Disappointed in ChicMe and their return process. If you have the slightest reservation regarding the item; whether it is sizing, coloring, or the quality, I would advise that you do not buy it from ChicMe.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 28, 2022
New York
1 review
0 helpful votes
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Review
February 27, 2022

It took very long to receive my order and the quality was horrible.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 28, 2022
Massachusetts
1 review
0 helpful votes
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Quality
January 28, 2022

Shopping was easy and organized. Quality was better than I expected. Shipping was quick.

Date of experience: January 28, 2022