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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,264
This company responds to reviews on average within 16 days

Instant Feedback

238,232 reviews

We monitor reviews for authenticity

Finland
1 review
0 helpful votes
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First order her
February 8, 2022

Good experience, didn't take long time to deliver.

Date of experience: February 8, 2022
GB
1 review
0 helpful votes
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Would not buy again
March 10, 2022

Mentioned in my product review. I was personally disappointed with the un clear returns policy and the quality of the dress i purchased. The cost of any return is on the customer regardless of original carriage paid. Customer service takes 24/48hours to response no immediate online chat available. You need to raise a ticket and await response.
Just personal opinion I would not use chicme again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 8, 2022
GB
1 review
0 helpful votes
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Stunning rings
February 8, 2022

Fantastic love the gear on here. Got my friend on here now too lol xx

Date of experience: February 8, 2022
GB
1 review
0 helpful votes
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Great clothes
February 8, 2022

Love my shopping experience but the delivery service could be better

Date of experience: February 8, 2022
Illinois
1 review
0 helpful votes
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Too small
March 10, 2022
Updated review

Won't order from here again. Order took forever and when it came was just too small so the sizing is not accurate

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 8, 2022

Easy to look for what you need
January 4, 2022
Previous review

Easy to look for what you need

Date of experience: January 4, 2022
Texas
1 review
0 helpful votes
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Upset customer
March 10, 2022
Updated review

No thank you for the hassle I am going through just to return items back to you guys. I ma not happy with my purchases nor am I happy with the customer service you guys are providing. The close are not correctly sized all of my items I ordered larger to ensure it would fit and NOTHING fit. I would really appreciate if someone were to co tact me on how to send the merchandise back. It would really be appreciated. I made a fairly large order and I would desperately like to return it and receive my money back at the earliest. Please please PLEASE follow up with me regarding my order that was purchased

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 8, 2022

Thanks for my order
January 3, 2022
Previous review

Thanks for my order

Date of experience: January 3, 2022
GB
3 reviews
0 helpful votes
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Excellent quality
February 8, 2022

Have purchased before.
Excellent quality.
Quicker delivery would be preferred.

Date of experience: February 8, 2022
GB
1 review
0 helpful votes
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Lush
February 8, 2022

So quick and easy thanks you have things that are different to other sites yous know what the older lady likes

Date of experience: February 8, 2022
Tennessee
1 review
0 helpful votes
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A bad Oder
March 10, 2022

I received this and it smelled like some kind of fluid. I was unable to wear it

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 8, 2022
New Jersey
1 review
0 helpful votes
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Satisfied
February 8, 2022

Overall shopping experience has been good each time. It took a little longer than expected to receive my item this time.

Date of experience: February 8, 2022
Illinois
1 review
0 helpful votes
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Cute But…
March 10, 2022

Items are cute but way too short. I literally can't do anything with them.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 8, 2022
Virginia
1 review
0 helpful votes
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Review
March 10, 2022

Products took a long time to get here. And Products are a little expensive. But quality is good.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 8, 2022
Massachusetts
1 review
0 helpful votes
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Overall experience
February 8, 2022

I purchased the red and the black jacket. It took a long time but it was worth the wait. I kinda forgot that I had ordered them.

Date of experience: February 8, 2022
Texas
1 review
0 helpful votes
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I have been waiting on my package for about a month now and Chicme contracted their delivery through an incompetent company called OSM Worldwide. This company is so incompetent that they have just a staff AZA that picks up their customer care line all the time. She never has an answer to give neither does she ever have a solution. Chicme and OSM should kindly give me a refund or my Order. Never will I order clothes from Chicme again NEVER EVER.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 8, 2022
Texas
1 review
0 helpful votes
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Nice n Lovely
February 8, 2022

Not sure what to expect but l did order something previously. Need to ensure sufficient time for delivery. These arrived after vacation but will be having another trip in a few months

Date of experience: February 8, 2022
Pennsylvania
1 review
0 helpful votes
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Read and understand the fabric
March 10, 2022

Read and understand the fabric. Ordering and paying for it was easy, the communication from the company on the shipping was very good and because I am returning the product because of the fabric and how it looked and felt on me, customer service was also very good.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 8, 2022
Australia
1 review
0 helpful votes
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DO NOT BUY FROM THIS COMPANY. I sent back $225 worth of clothing which cost me $62 postage. My returns were sent back 3 months later unopened. They don't go and pick up returned parcels and they use the excuse of the parcel never being received because they leave them sitting there. It's just money in their pocket.
VERY VERY BAD CUSTOMER SERVICE.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 8, 2022
GB
1 review
0 helpful votes
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Good
February 8, 2022

Good, product reasonably priced and ok quality, I love the colour and style

Date of experience: February 7, 2022
France
1 review
0 helpful votes
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Achat 2 tailleurs
March 10, 2022

Je ne rachèterais pas sur ce site
Déçue de mes achats

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2022
Texas
1 review
0 helpful votes
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Great experience
February 8, 2022

I had no issues at all. Received my dresses on time and they were all beautiful and I'm good condition.

Date of experience: February 7, 2022