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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Buyer beware! The products are not as depicted on their website at all. They show you a sequinned shirt and what you get is a colour blocked cheap shirt.
You have to pay the shipping which was $21 for me from Canada and when it arrives they offer you a $10 coupon to apply to another $#*!ty product if theirs. Don't order anything from them and shut them down.
I ordered 4 peices from November and it's February 10 and I have yet to receive my order, they have great peices and would love to continue shopping with them but the delivery time is ridiculous.
One pair was good and as described, other pair not good, top too small
The product they are not like in the website, I'm not happy at all
Cheap. Poor quality. Not as pictured far inferior in person than pictured online
Easy and fast. Till I get my package I don't have what to say.
Traumhaft schön wie beschrieben…perfekte Passform und die Farben sind strahlend
Delivery was faster than I expected. Very happy about some of the purchases.
Bad expérience, the quality is not good, its nothing to do with the picture you show
Great product and it was an experience to look at all you have
Great product just hope I get it before Christmas
Cant see me buying from here again my girl loved the look of the clothes on here but was very disappointed by the quality
New to this site but all OK upto now
I like the fashion it suits my taste. I prefer not to write a long review. I like what I saw and purchased it
5 stars for purchase experience and 1 star for quality. Details below.
The site, navigation and overall user experience is nice. The process is seamless without any issues. Delivery itself was fast with tracking.
However, the quality of dress is subpar. The fabric smells, stitches inaccurate. Before shopping I was reading ChicMe reviews on internet which are mostly negative. Though, I gave it a try with a non-expensive order (two items, 60€ total), Unfortunately, what I received just proved negative reviews on internet. The lesson is learnt. Not going to buy here anymore.
The fabric is cheap and i wanted a refund and they just keep ignoring me.
Won't give me my money back
Great hopefully it stays that way packing needs improvement both items together and received them separately
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

