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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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The products took too long to be delivered. Quality is deceiving.
Good experience. I will definitely continue to shop
I ordered a Jean like outfit and the actual outfit I received was made of thin cheap material. I asked to send it back for a refund, they offered me $2.33 and the outfit cost me over $32.00
The clothes was not at all like the picture,the fabric of the clothes was very different and it took very long to arrive.
Reliable and great selection
There are a unique and affordable range to choose from.
Love it I always get my orders in time and love them all.
Love it I love all the selections and the quality.
Love the product but slow delivery. Waiting time at least 3 weeks
Not to great was disappointed with what I ordered I'm not saying I maybe in future won't try again but very hesitant at this point!
It took too long to get the products. The tops were a large they were still too small and there was one top that I ordered that was not in the shipment.
Prices are great - so much so that sometimes you are willing to gamble on the sizing...I just wish the shipment came faster
Merchandise nice true to size, will place more orders
I thought the yellow long coat? Was wool. But it's light weight material that won't keep me warm disappointed with that purchase
Terrible! I never received my order and can't get in touch with anyone from the company.
I wouldn't suggest this company to anyone.
I've done two online orders with ChicMe. Some items are true to size; others are so much smaller. I'm more than likely not going to place future orders because I can't depend on consistent sizing.
Material is quality and pants are long/flowing; shipping took quite a longer time than I would have expected
Great quality. Great fit true to size very reasonably priced. Shipment took a while, but well worth the wait.
The items sent to me where not true to size. I requested a refund and this has been the hardest price
Hopefully i get back to you again, it very very nice item
The clothes are nice but the true to fit is not necessarily true. I ordered a medium which is my size and 2 of the items I have to return because they are too big. The outfits are really cute too
Einfach bestellt, die Lieferfrist war etwas lang aber für den Preis ok. Blöd wird es wenn ich etwas zurück schicken möchte…
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

