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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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The fitting of the size were bigger than expected as a small size
I am quite satisfied with chicme quality, especially as far as sexy party dresses are concerned. The choice is wide and the service is very fast. The only problem I see is that for many dresses there is only one picture available while it would be nice to have at least a front and a back view
Very skeptical, material is not as advertised. It is thin and see through for 2 of the 3 items purchased
Didn't arrive on time. Contacting Customer services was awful, dont get replies quick enough. Had to pay £14 to return the items
Overall, Chic Me. Is a reliable on-line clothing company. Delivery is usually within time estimates. Party Dresses are VERY nice. And fit to size. BIG selection!
I wanted to return items that were too big and made enquiries as to how to do this and got a site with generic questions and a notification that the order was to long in process to be able to return same, yet on the site it stated 30 days that had been extended to 60 and I have not been given any reason why I cannot return these items.
The quality was better than I expected. I would shop with chic me again.
Good quality material and I received my package on time. Also loved the individual packaging.
The shipping on this website will take a good 4 weeks minimum, so that was a slight bummer, otherwise pleasant experience with the company!
Not a good one I will not only NOT order from this company again but I will never ever recommend this company to any of my friends or family
Most clothing I buy never fits me correctly. All 3 fit perfectly. I'm short & thin ish & heavy chest but tiny butt. I'm happy
Great experience no hassle or problems and because I had previous used them, I was confident to order from ChicMe.
Good experience. Didn't wait too long for the delivery
This is my first time ordering or even shopping through chic me, it's a lot of items on the website that you have to sort through. A lot of good clothes though but I always make sure that I read the comments when it comes to getting something that I'm thinking about purchasing.
Trop cher pour la qualité des produits et les images ne reflètent pas la réalité
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

