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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Je ne comprenais pas quand allait arriver le colis d'après le site! J'ai du envoyer un mail pour comprendre.
La qualité des produits reçu me déçoit un peu, les photos sur le site paraissent mieux.
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Disappointing. Material not great. Color was cream and not white as ordered. After washing small hole in material appeared. Took so long to arrive not worth sending back
Products are cute, and have great quality. The shipping is what scares me. When ladies order clothes they don't want to wait 3 weeks for their items. Need to improve on faster shipping.
I enjoyed browsing through all the products. I will be buying more in the future. Items are very unique. Hot outfits!
Delivery took 4 weeks to come maybe longer when my order arrived one of the dresses was a pinky colour instead of red and another was nothing close to a dress more like a pillow case with a few holes in it
Sie haben gute Preise, aber leider merkt man das auch teilweise an der Qualität der Stoffe und an der Verarbeitung
You guys are a scam the products you offer are not what you send … I paid 40 dollars for a $#*! dress I could have gotten a better and cheaper one at Ross and you offered a 5 dollar cupón as a solution what am I supposed to buy with a 5 dollar cupón if you sell expensive ugly $#*!
El producto esta ac0orde a lo comprado pero es muy tardado su envío. Slds
Very nice clothes delivered really quickly comfortable and sexy
This was my first purchase. Besides the package taking forever to come, I would order from you again
. The blouse was to short. Hope is good. Good to long but ok for me
Slow but like product Fun and affordableFun and affordable Fun and affordable Fun and affordable Fun and affordable Fun and affordable Fun and affordable
It arrived late and one item didn't fit right, it's easy poorly made.
All went ok and I received items fairly quickly. I only wanted to keep 1 (of 3) items and asked how to return the other 2. Was offered only 15% refund then got a curt email saying have to pay for return. I've emailed back but no response; not impressed and left with 2 dresses that don't fit me!
Good variety of products, easy checkout. Website doesn't have any technical issues or lag. Plus sizes are everything.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

