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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I love your clothes and accessories and lingerie all but sometimes they don't fit at all. I wish you all had bigger sizes. This floral sexy piece didn't fit my bust at all
I love your clothes and accessories lingerie all
The order took long time to arrived. The black dress smelled
The jacket looks totally different from the advertisement.
Not what I expected, not at all like picture miss leading.
It was easy to sign up and order. Good value and would recommend to friends and family
Apart from delivery taking 3 weeks, no issues and items good quality. Thank you muchly and I'll be ordering again very soon.
Long waiting, good quality excellent service well done
The hoodie part wasn't as big as it was described. The jacket was poorly made. It did not look like the picture described
Le colis a mis de temps a arriver et les tissus ne sont pas de tres bonne qualités
Ordering excellent delivery quick it said true to size I'm it told me I needed a large but needed and xl split red dress didn't look like picture so wasn't impressed with that one other dress loved just a shame is was too short and very small round the waist
I thought I was having a problem but I was wrong and customer service was great
Nothing………………………. Nothing …………………………………………………no……….
Not quite as heavy as I would have liked, but overall, a good value.
I'm trying to send them back so can't comment on service overall yet
Lots of selection, some item i wanted came only in a Lg.
Overall happy with the site.
I love the products. I wish the shipping was quicker but as long as you don't need the items immediately then it's great!
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

