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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I had a horrible experience purchasing from this website. I wish I had never run up on it or I should have at least read reviews of on it before making a purchase. I purchased a pair of shoes from ChicMe that did not fit. I immediately requested a refund and they kept emailing me every day offering to give me 10% of the refund back and offering to keep the shoes, 15% back and offering for me to keep the shoes, then 20% back, etc. It was so petty to keep coming back to me with these offers. It was simple, I purchased the shoes they don't fit, so I should have been given my refund as the website states. They wouldn't do it. They're only giving me a portion of my refund back and that's it. Terrible customer service they shouldn't even be allowed to do business if they are going to run it like that.
There's always ways to save! Discounts, points & more.
Quick and fast and i love it…im satisfied. I will shop again in the future.
Satisfactory quality ok but sequence pockets a bit shabby
J'ai bien aimé cette expérience avec Chic-Me et en ligne aussi.
Won't be using again took 5 weeks and colour completely different to picture
The order took a while to arrive. Meterial not great. I ordered a L and I take a 12. It was too small.
The order took 3 weeks. When I finally received it, the quality was poor. One of my shirts didn't look like the description at all. Not impressed.
Took a bit longer to receive than I expected. Fabric pattern wasn't centered nice enough. Too much pattern on one side. Looked uneven
Everything arrived quickly and was exactly as described and pictured. Fit was perfect.
No full return policy sucks. A minimum payment is insufficient in this world. Need a different size and would have been happy with an exchange you don't offer
Nothing fit properly most were to small and the fee that did fit the shirts hung to low in the front I'm not able to where to work
I love it! The outfit came quickly and looked and fit exactly how it was supposed to. Good quality for the price.
When I purchased the product it's looked like good and they don't tell you about the size either for the manufacture. They don't have size plus
Viele Telefonate mit dem Zoll, einige Emails und lange Wartezeit
Love the site and the clothes! The suit is great! It is very professional looking and very comfortable!
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

