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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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It took 2 weeks for it to get here but looked just like the picture:)
I was very pleased
Most of the clothing is beautiful and fits great. There has only been a couple of things I did not care for.
Excellent I will buy from them again shipping was faster than what I expected
Was easy to order, true fit and good quality material, good value for money and I would definitely order again.
Mauvais trop d'attente pour un produit mal taillé pas de retour car trop longue attente
Tres bien qualiter et prix et bonne envoye satifaits Merci.
I received my order a bit long than I expected. But still satisfied.
La mercancia bonita y la entrega sin problema y rapido
Very disappointed. Product was poorly made, fabric was cheap and it looked nothing like the picture.
Horrible ugly quality. Poly kill the environment horrible
Nice informative & user friendly website.
Absolutely love the selection & styles.
Dissatisfied with the fact no one responded to my email so I could exchange the blouse for a larger size.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

