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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Three of my five items were too small. First, they offer $5 credit, or 10% off next order, or 10% partial refund and keep the items. Then they went to 20% and then I accepted $30%. I kept the items, which I ended up giving away because I had no use for them. It was not worth the hassle.
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The only issue is it takes so long! I love the prices and the cuteness of the clothes
The top with the buttons was very poor quality. 2 of the buttons fell off within minutes after trying the top on.
Too long to get my clothes nearly a month
Should be two weeks max waiting time
Everything arrived asd expected, the delivery time has been over a month, more or less as indicated and expected, and the quality of the product is very good for the Price. My problem was that the pants size was ok with L but the blazers are too small, they dont fit and I bought three outfits with blazers. I know now for next time.
Several items too small. Not easy to return. Cute products and had good reviews but that was not my experience
Me encanta ChicMe tienen buenos productos de muy buena calidad y buen precio y la atención al cliente es magnífica gracias.
Delivery took about a month. I wanted to return 4 items but the packaging didn't say what the item was and I got them all mixed up so I couldn't return anything
Bien mais trop légère et taille grande. Et la fente n'est pas assez ouverte
Professional came pretty quick and product is very nice on the eye and seems to be good quality
Looks different on the picture! It's cheap and bad quality. Will never shop again
At first I was scared not to receive my things but I did received, and is a good quality.
Reasonable shipping time, satisfied with products.
The experience of shopping was very good, but I was sent 3 pairs of the same shoes. I don't know how Or why it happened! I don't need 3 pairs of the same shoes!
Never got an email saying my items shipped, had to message them to get a tracking number, took a month to receive it.
Absolutely love the style fit and and the lightweight material of this dress. If it's true to size and looks amazing.
Shoe is running too small and the quality of the shoe is more plastic than cloth, which was very disappointing. I will not order anything else from this site. Love the color but not the shoe.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

